[access-uk] Re: Laptop shut down problem
- From: "George Bell" <george@xxxxxxxxxxxxxxxxxxx>
- To: <access-uk@xxxxxxxxxxxxx>
- Date: Tue, 20 May 2008 16:57:45 +0100
Hi Douglas,
I put the following into Google, which you may like to try
yourself.
Vista Failure to shut down +Toshiba
(The plus Toshiba limits the search somewhat)
There is quite a lot which comes up on the subject and
Toshiba, so it might just be worth taking the proverbial
bull by the horns and calling Toshiba themselves.
However as an additional thought, which should not
invalidate your warranty. Have you yet installed Service
Pack One?
George.
-----Original Message-----
From: access-uk@xxxxxxxxxxxxx
[mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of Douglas
Harrison
Sent: 20 May 2008 16:19
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Laptop shut down problem
Apologies for raising something not strictly access
technology related, but I would appreciate
advice on a slight problem I am having with a toshiba laptop
(with Vista OS) purchased in late
2007 and still under warranty.
Occasionally, instead of shutting down completely, the
laptop "hangs" with the message
"Windows is Shutting down" (or words to that effect) on the
screen. Having no useful sight I
am unaware of this, and unless my wife notices it I could
easily leave it overnight or longer in
this state and run down the batteries. A press of the power
button completes the shut down
process of course.
I am wondering whether I would be justified in returning it
to the supplier under the terms of
the warranty or perhaps such behaviour is occasionally
encountered with laptops anyway and
I might as well put up with it.
Thanks in advance for any comments,
Douglas
f course.
--
Douglas Harrison
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