[access-uk] Laptop shut down problem

  • From: Douglas Harrison <harrison1d@xxxxxxxxxxxxxx>
  • To: access-uk@xxxxxxxxxxxxx
  • Date: Tue, 20 May 2008 16:19:04 +0100

Apologies for raising something not strictly access technology related, but I 
would appreciate 
advice on a slight problem I am having with a toshiba laptop (with Vista OS) 
purchased in late 
2007 and still under warranty.

Occasionally, instead of shutting down completely, the laptop "hangs" with the 
message 
"Windows is Shutting down" (or words to that effect) on the screen.   Having no 
useful sight I 
am unaware of this, and unless my wife notices it I could easily leave it 
overnight or longer in 
this state and run down the batteries.  A press of the power button completes 
the shut down 
process of course.

I am wondering whether I would be justified in returning it to the supplier 
under the terms of 
the warranty or perhaps such behaviour is occasionally encountered with laptops 
anyway and 
I might as well put up with it.  

Thanks in advance for any comments,

 Douglas
 f course.   
--

Douglas Harrison

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