I think you need to set your keyboard to standard rather than multimedia to overcome this problem i'm not sure how access about this setting is for you to change it on the computer you might require sighted assistance > On 29 Aug 2014, at 17:51, <vanja@xxxxxxxxxxx> wrote: > > Hello all. > > I am quite tired so maybe I’mmissing something obvious here, so please bare > with me. > > I have just qaquired a new dell laptop. The laptop has a num lock pad so I > would assume that with screenreaders like jaws both laptop and desktop layout > can be used. The problem I am getting though whether I use desktop or laptop > layout is that no command works if it’s used in combination with the function > keys. > > Let’s use jaws as an example. If I want to press insert+J to get in to the > jaws menu, it works fine, but if I press for example insert+f 12 to check the > time or insert + f11 to check the system tray, nothing happens. This behavior > is not just applied to jaws but anything. > > I’vwe been up a long time without much sleep for various reasons, so again > perhaps I’m missing something obvious, but if there is any way I can rectify > this please let me know. > > Thanks in advance for any help.