[access-uk] Re: Jaws and Dual Monitors

  • From: "Caroline Ford" <caroline@xxxxxxxxxxxxxxx>
  • To: <access-uk@xxxxxxxxxxxxx>
  • Date: Tue, 19 Oct 2010 19:23:05 +0100

Thanks, Tristram, I will give that a go.  I certainly don't need it.

Caroline. 

-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of 
Tristram Llewellyn
Sent: 19 October 2010 15:48
To: 'access-uk@xxxxxxxxxxxxx'
Subject: [access-uk] Re: Jaws and Dual Monitors

I think if you don't need that second display head, which most people don't 
then disable the secondary adaptor and see if that works.

Regards.

Tristram Llewellyn
Sight and Sound Technology
Technical Support
www.sightandsound.co.uk

Mail:
Tristram: tristram.llewellyn@xxxxxxxxxxxxxxxxxxx
Technical: Support@xxxxxxxxxxxxxxxxxxx
General – info@xxxxxxxxxxxxxxxxxxx

Phone:
Support line: 0845 634 7979

Sight and Sound Technology Limited is a company registered in England and 
Wales, with company number 1408275.  

Sight and Sound Technology
Welton House North Wing
Summerhouse Road
Moulton Park
Northampton
NN3 6WD 
            
VAT Number – GB 860 2121 66.

-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of 
Caroline Ford
Sent: 19 October 2010 15:40
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Jaws and Dual Monitors

Hello,

I have been trying a beta version of Jaws 12 on a laptop running XP Pro.  Jaws 
10 works well on this laptop, which is a Toshiba, but Jaws 12 is having no end 
of problems, in particular it refuses to read anything with the Jaws cursor and 
often reports blank lines where text definitely exists.

In Device Manager, Display Adapters, I have two entries forMobile Intel 4 
Series Express Chipset Family.  Does anyone know whether I should disable the 
second of these?  I seem to remember that at one time Jaws didn't work well 
with dual monitor support enabled, but I'm not sure whether this is still the 
case or whether my problems with Jaws 12, which I have reported to FS through 
the feedback form, are caused by something else.

Thanks,

Caroline.

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