Dear Llisters, Greetings for the day. I am facing a problem with Jaws. When I start my machine, a dialogue box pops up with an option to install the video intercept manager. When I click on execute button after selecting the radio button to install the video intercept manager, I get an error message which reads as follows: Video Intercept error A general error occured while modifying video chain (DCERR_general) My Jaws is not functioning properly now. I have triebbbd reinstalling Jaws, but no suc I am using Jaws 11 with WinXP. Kindly iiiihelp. Regards, Sulaima