Hi Chris, Just tried Notepad under XP SP3 and it does work. All the best Steve -----Original Message----- From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of Chris Sent: Saturday 12 July 2008 11:08 To: Steve Nutt Subject: [access-uk] Re: How to pass information about the state of a program at failure. Hi Steve, Notepad will not work as it doesn't support pasting of what's known as object linking exchange, or OLE for short. However, the others you suggested will work. -- Chris Hallsworth Please visit my blog at http://chrishallsworth.wordpress.com You wrote: Hi Colin, When any error screen comes up, you can copy the contents to the clipboard with the print screen key. Once in there, open wordpad, word, or notepad, or whatever text editor you want, and paste. Then save the file. For those interested, this is a standard Windows command and not screen reader specific. All the best Steve -----Original Message----- From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of Colin Howard Sent: Saturday 12 July 2008 01:38 To: access-uk@xxxxxxxxxxxxx Subject: [access-uk] How to pass information about the state of a program at failure. Greetings, Please can somebody advise me how to achieve this in WindowsXP Home? I have a GoldWave problem when using what I believe to be the latest version, namely v5.25, with Jaws v9 (not sure if any updates available did download and install one about two weeks ago), WindowsXP Home (with latest updates installed as of Friday 11 July 2008). The problem is that, when having been working on files, I then try to access other files which are not exactly within the path of those on which I have just been working, soon as I go to open such files, I get a floating point operational error. I am able by entering about a dozen times, to clear this and save work, exit program, close system down and reboot, resuming. I have written to the author and received the message as below, I will then come back asking how to do what I want in terms of sending him information as to the program status Etc. as in the memory of the pc. To: Colin Howard <colin@xxxxxxxxx> Subject: Re: GW - v5.25 Floating Point Operation Error From: Chris <chris2007@xxxxxxxxxxxx> Date: Fri, 11 Jul 2008 14:33:13 -0230 Colin Howard wrote: > I then wanted to insert music to end the file, typed in wrong path, > corrected it, found the file but soon as I entered to open it, got the > floating point operation error... Try using "Start | Programs | GoldWave | GoldWave Setup" and check the "Fix damaged FPU state" box to see if that helps. Another possibility is that the processor is overheating, but that would only occur when saving MP3 (or other heavily encoded) files or when using complex filters like Noise Reduction. That could occur if the system fans are not working correctly. Using a lower Priority setting while processing would avoid that problem (or fixing and dusty fans/heat sinks would help too). My system is new, plenty of ventilation around the processor, can't believe it's overheating and, if so, why does the same problem not happen when using v5.12? Now, what I wanted to do is send Chris whatever settings / addresses / pointers . . . may be set at the time the error occurs. I took the following action hoping to find a way: command debug /? (to get help with debug) Discovered if typing: debug ? I could get list of debug commands, tried: debug ?>c:\list.txt did not work - hoped by using the pipe (>) command, would send content of ? to a file. Also tried ctrl-a then ctrl-c, would not work. Any ideas how I can get the debug commands to be sent to a file, or how if not that way, I can get a copy of the screen content into a readable form? Does anybody know how I can get the content of the pc memory such that Chris could look at a dump and see just what the settings / pointers / whatever are? Can such a thing be achieved under XP as could readily be so under good old dos and, probably, Win9x? Thanks for any suggestions. Colin Howard from near Southampton in Southern England, looks forward to hearing from you. ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq