[access-uk] Re: How to pass information about the state of a program at failure.

Hi Chris,

That's because it is not a picture.  It is the exact text, and I mean text,
that appears on the screen.  It is not a picture at all, it just takes the
wording from the screen and puts it into the clipboard.  You should try it
some time.

All the best

Steve

-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of
Chris
Sent: Saturday 12 July 2008 17:28
To: Steve Nutt
Subject: [access-uk] Re: How to pass information about the state of a
program at failure.

Hi, oh that's interesting! I never thought Notepad will allow us to paste
pictures?

--
Chris Hallsworth
Please visit my blog at http://chrishallsworth.wordpress.com

You wrote:
Hi Chris,

Just tried Notepad under XP SP3 and it does work.

All the best

Steve

-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of
Chris
Sent: Saturday 12 July 2008 11:08
To: Steve Nutt
Subject: [access-uk] Re: How to pass information about the state of a
program at failure.

Hi Steve, Notepad will not work as it doesn't support pasting of what's
known as object linking exchange, or OLE for short. However, the others you
suggested will work.

--
Chris Hallsworth
Please visit my blog at http://chrishallsworth.wordpress.com

You wrote:
Hi Colin,

When any error screen comes up, you can copy the contents to the clipboard
with the print screen key.  Once in there, open wordpad, word, or notepad,
or whatever text editor you want, and paste.

Then save the file.

For those interested, this is a standard Windows command and not screen
reader specific.

All the best

Steve

-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of
Colin Howard
Sent: Saturday 12 July 2008 01:38
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] How to pass information about the state of a program at
failure.

Greetings,

Please can somebody advise me how to achieve this in WindowsXP Home?

I have a GoldWave problem when using what I believe to be the latest
version, namely v5.25, with Jaws v9 (not sure if any updates available did
download and install one about two weeks ago), WindowsXP Home (with latest
updates installed as of Friday 11 July 2008).

The problem is that, when having been working on files, I then try to access
other files which are not exactly within the path of those on which I have
just been working, soon as I go to open such files, I get a floating point
operational error.

I am able by entering about a dozen times, to clear this and save work, exit
program, close system down and reboot, resuming.

I have written to the author and received the message as below, I will then
come back asking how to do what I want in terms of sending him information
as to the program status Etc. as in the memory of the pc.

To: Colin Howard <colin@xxxxxxxxx>
Subject: Re: GW - v5.25 Floating Point Operation Error
From: Chris <chris2007@xxxxxxxxxxxx>
Date: Fri, 11 Jul 2008 14:33:13 -0230

Colin Howard wrote:
> I then wanted to insert music to end the file, typed in wrong path,
> corrected it, found the file but soon as I entered to open it, got the
> floating point operation error...

Try using "Start | Programs | GoldWave | GoldWave Setup" and check the "Fix
damaged FPU state" box to see if that helps.

Another possibility is that the processor is overheating, but that would
only occur when saving MP3 (or other heavily encoded) files or when using
complex filters like Noise Reduction.  That could occur if the system fans
are not working correctly.  Using a lower Priority setting while processing
would avoid that problem (or fixing and dusty fans/heat sinks would help
too).

My system is new, plenty of ventilation around the processor, can't believe
it's overheating and, if so, why does the same problem not happen when using
v5.12?

Now, what I wanted to do is send Chris whatever settings / addresses /
pointers . . . may be set at the time the error occurs.

I took the following action hoping to find a way:

command

debug /?

(to get help with debug)

Discovered if typing:

debug

?

I could get list of debug commands, tried:

debug

?>c:\list.txt

did not work - hoped by using the pipe (>) command, would send content of ?
to a file.  Also tried ctrl-a then ctrl-c, would not work.

Any ideas how I can get the debug commands to be sent to a file, or how if
not that way, I can get a copy of the screen content into a readable form?

Does anybody know how I can get the content of the pc memory such that Chris
could look at a dump and see just what the settings / pointers / whatever
are?  Can such a thing be achieved under XP as could readily be so under
good old dos and, probably, Win9x?

Thanks for any suggestions.


Colin Howard from near Southampton in Southern England, 
looks forward to hearing from you.
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