Hi Harry, Just tried that and sorry to say that did not work for me. What is worrying is the the welcome voice does nto speak when switched on. If I could only the CD out, I could reload the firmware. Ibby Karbhari -----Original Message----- From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of Harry Lyddall Sent: 14 January 2007 18:28 To: access-uk@xxxxxxxxxxxxx Subject: [access-uk] Re: Help with Victor reader classic hi ibby i find that holding down play, eject when switching on the machine sometimes works. i'll copy the users cd and forward it to you by the usual means. harry ----- Original Message ----- From: "Ibby Karbhari" <ibbyk@xxxxxxxxxxxxxxx> To: <access-uk@xxxxxxxxxxxxx> Sent: Sunday, January 14, 2007 11:23 AM Subject: [access-uk] Help with Victor reader classic Hi Folks, I turned the machine off last night, (including the mains) Went to use it this morning flicked the mains on and switched it on and the machine will not release the CD. Also, the voice did not say "Welcome to victor reader classic." Can anyone help, apart from resorting to the hammer? Many thanks in advance. Ibby Karbhari -- No virus found in this outgoing message. Checked by AVG. Version: 7.5.433 / Virus Database: 268.16.10/625 - Release Date: 13/01/2007 17:40 ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq -- No virus found in this outgoing message. Checked by AVG. Version: 7.5.433 / Virus Database: 268.16.10/625 - Release Date: 13/01/2007 17:40 ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq