Hi, Try the following: 1. Turn on the unit whilst holding the eject button. Result: Forces the CD to eject before it starts to read. 2. Ensure the battery hasn't drained overnight by plugging it into the mains. 3. Last resort - hold down the play/stop key and the eject button and turn on the unit. Result: You will hear the fact that the profile is being reset and the unit will turn to defaults. 4. If it still doesn't work you can open the unit up to get the CD out if it is not an RNIB disk you have in there, if it is send it back. Andrew. -----Original Message----- From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of Ibby Karbhari Sent: 14 January 2007 11:24 To: access-uk@xxxxxxxxxxxxx Subject: [access-uk] Help with Victor reader classic Hi Folks, I turned the machine off last night, (including the mains) Went to use it this morning flicked the mains on and switched it on and the machine will not release the CD. Also, the voice did not say "Welcome to victor reader classic." =20 Can anyone help, apart from resorting to the hammer? Many thanks in advance. =20 Ibby Karbhari =20 --=20 No virus found in this outgoing message. Checked by AVG. Version: 7.5.433 / Virus Database: 268.16.10/625 - Release Date: 13/01/2007 17:40 =20 ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=3Dunsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=3Dfaq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq