[access-uk] Changes on Ebay--what do you think:

  • From: "John Wilson" <j.wilson07@xxxxxxxxxxxxx>
  • To: "Access UK" <access-uk@xxxxxxxxxxxxx>
  • Date: Wed, 10 Nov 2010 13:15:24 -0000

Hello All,

In the last week or so I've been unable to use Ebay 
"Questions" and "Messaging", due to them now adopting one of 
those troublesome capcha image requirements. They have put 
on these pages a button to activate so that you can "Listen" 
to the text in the image but this does not work--or, at 
least, it doesn't work for me. I must assume that my set-up 
for hearing these captcha messages is correct, as I was only 
on Skype yesterday and used one of them there and heard the 
contents of the capcha image with no problem.

Would anyone familiar with Ebay messaging and question 
asking features please have a go at this for me to let me 
know if they also find the "Listen" button does not work. 
All I get is a strange beeping  sound out of it.

I have reported this to a Supervisor at Ebay. She said she 
would get onto the technical people and ring me back with 
information within 24 to 48 hours but I have heard nothing 
72 hours later. I fear that they will do nothing about this 
if sufficient people do not contact them about it and put 
pressure on for action sooner rather than later. However, I 
do not want to pursue this further if I am the only one 
encountering the problem on Ebay.

The problem is, of course, that it is often necessary to 
send a question to a seller of a given item for 
clarification of what exactly it is you are buying and for 
other details. So many sellers provide only a very 
inadequate description of items and rely on pictures to 
convey information.

Thanks and hear from you soon.

John. 

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