Hi Alexander, Sorry no consolation but it has been happening off and on for most of the day. Not a great day for BT as I checked my broad band speed and it is no where near the " up to 8 mb" that I pay for, soon as my 12 month contract is up I'm off to pastures new! Alistair ----- Original Message ----- From: "Alexander Shannon" <alexacts2v4@xxxxxxxxxxxxxx> To: <access-uk@xxxxxxxxxxxxx> Sent: Saturday, May 12, 2007 8:47 PM Subject: [access-uk] Can anyone tell me why I am getting the following error from my BT account please > Hi all, > > I am connected on BT broadband but once or twice this evening I have tried > to send and receive messages and encountered the following error. > > The server responded with an error. Account: 'Alexander Shannon > mail.btinternet.com', Server: 'mail.btinternet.com', Protocol: POP3, > Server > Response: '-ERR AVG POP3 Proxy Server: Cannot connect to the mail > server!', > Port: 110, Secure(SSL): No, Server Error: 0x800CCC90, Error Number: > 0x800CCC90 > > > Is there anything I should do before trying to contact BT? > > Thank you all in advance for your advice. > > > > Alexander Shannon > > ** To leave the list, click on the immediately-following link:- > ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] > ** If this link doesn't work then send a message to: > ** access-uk-request@xxxxxxxxxxxxx > ** and in the Subject line type > ** unsubscribe > ** For other list commands such as vacation mode, click on the > ** immediately-following link:- > ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] > ** or send a message, to > ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq > > ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq