[access-uk] Re: BT Frustrations

  • From: "Dj Paddy" <mygroups@xxxxxxxxxxxxx>
  • To: <access-uk@xxxxxxxxxxxxx>
  • Date: Sun, 3 Jun 2007 20:40:10 +0100

Derek, the speeds I'm getting is way, way way below the threshold.

According to a tech agent tonight, the lowest I should see is 188k down.

The lowest I have seen = 7k

Yup, no typos 7k..

Thanks for the disablity address though as I am going to address this through them to prevent myself blowing up at some poor tech support person.

Dj paddy
Ôà
----- Original Message ----- From: "Derek Hornby" <derek.hornby_uk@xxxxxxxxxxxxxxx>
To: <access-uk@xxxxxxxxxxxxx>
Sent: Sunday, June 03, 2007 8:11 PM
Subject: [access-uk] Re: BT Frustrations


Barry said

Might I add Derek, helpful as useful as always is your contribution.

Well I do understand that BT offers  the best speed available on
customer's line, and  Top speeds are dependent on a number of factors
including distance from exchange. BT does not guarantee every line will
give the  top  speed.
Regards,
Derek

e-mail: derek.hornby_uk@xxxxxxxxxxxxxxx


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