[access-uk] Advice required for a friend who is having problems with spam on his e-mail account.

  • From: "Alexander Shannon" <alexander.shannon@xxxxxxxxxxxxxx>
  • To: <access-uk@xxxxxxxxxxxxx>
  • Date: Thu, 22 Jul 2010 05:40:07 +0100

** File was empty **
Hi all  Sorry to the moderators if this is a little off
topic.

a visually impaired friend is having a problem with spam on
his hotmail account, and when I received a spam message from
his account I extracted the headers and sent them back to
him so that he could send them to his ISP to get some
advice.

He then wrote back to me as follows:

"Looks like I still have a spam problem, but additionally to
that I cannot sign into my account anymore thru the
conventional way via my desktop, I can sign into my account
thru the web.  I'm no tech head so was wondering if you
could advise me how to fix it.  I can sign in thru the
desktop in any other account but not thru my account.  I
guess that reinstalling my windows live messenger would do
the trick..but how would I go about that..
 there is also a error code 8e5e044e I've  tried all fixes
from internet none any good..."

can anyone suggest any solutions I can pass on please?
Would Barry Toner's suggestions for solving John Farley's
problem also be of use to my friend?





Alexander Shannon


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