Hi, well these days installations don't take an hour or more, unless it's some kind of major update or package like an operating system. Sorry I can't be of any more help. -----Original Message----- From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of Christopher Maule-Oatway Sent: Tuesday April 29 2008 9:56PM To: access-uk@xxxxxxxxxxxxx Subject: [access-uk] AVG8 Installation Problem Hello, I have downloaded the trial version of the AVG 8 Internet Security suite. The installation got so far, then stuck on a window which said: "Installing Directory Scripts, creating directory". There it stayed for an hour and a quarter, so I closed the installation down and restarted the computer. Should I have been more patient? There was no indication that anything was happening. Running Windows XP. Thanks for any help. Cheers, Christopher ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq