Diane You haven't supplied enough information about your problem. You also probably are using the free Adobe Acrobat Reader and not the full version of Adobe Acrobat. Please re-submit with more detail in particular please tell us your operating system (Win 98, ME, XP, etc). Jim - Users can unsubscribe from this list by sending email to 24hoursupport-request@xxxxxxxxxxxxx with 'unsubscribe' in the Subject field OR by logging into the Web interface at http://web.tampabay.rr.com/spider1/24hrsupport.htm.