Ron, I agree with the previous post that you can install XP on top of itself and should not lose data. To me though the safest thing is to do a "side" install to another directory being careful to not select a reformat during the setup and install to Windows2 or something like that. I've done both but I prefer the side install. Once done they can do data recovery and reformat and reinstall afterwards if they want. Spider -----Original Message----- From: 24hoursupport-bounce@xxxxxxxxxxxxx [mailto:24hoursupport-bounce@xxxxxxxxxxxxx] On Behalf Of Ron Allen Sent: Monday, August 04, 2003 11:53 AM To: 24hoursupport@xxxxxxxxxxxxx Subject: [24hoursupport] Accessing Windows XP Without Password Hello Group, I have a friend who is working in a small office with no IT support that needs help. Apparently a co-worker got upset and left abruptly, and now refuses to give anyone the password to her Windows XP machine. There is no admin account showing on the welcome screen, and nobody there knows the admin password anyway. I'm away from all of my usual resources except this list and need a clue myself. Is there a way for them to access the files on that machine at this point? They are obviously going to make some changes with regards to their computer policies <g> but in the meantime they are pretty anxious to get to the data on this machine as it is affecting their day-to-day work. Any hints would be welcome. For a web-based membership management utility and information on list policies, please see http://nibec.com/24hoursupport/ To unsubscribe, send a blank email to 24hoursupport-request@xxxxxxxxxxxxx with "unsubscribe" (without quotes) in the subject.