[windows2000] Re: Remote control in terminal services

  • From: "Gavin Jones" <gavin.jones@xxxxxxxxxxxx>
  • To: <windows2000@xxxxxxxxxxxxx>
  • Date: Tue, 27 May 2003 15:19:09 +0100

Ray
        You have to be in a Terminal session to be able to control
another client.

Gavin

-----Original Message-----
From: windows2000-bounce@xxxxxxxxxxxxx
[mailto:windows2000-bounce@xxxxxxxxxxxxx] On Behalf Of Costanzo, Ray
Sent: 27 May 2003 15:07
To: windows2000@xxxxxxxxxxxxx
Subject: [windows2000] Remote control in terminal services

Hi group,

When I go into the Terminal Service Manager and connect to a terminal
server, I can see all the users who are logged in.  The option to remote
control people's sessions is grayed out for me.  We run Citrix Metaframe
XPe.  I have full permissions in the domain (2000, domain admin), and to
the best of my knowledge, remote control is enabled on these people's
sessions.  There are other people in my department who can remote
control onto these sessions, but they are using the Citrix management
thing to do it.  When going into the TS manager, the option is also
grayed out for them.  Does anyone know what has to be enabled for me to
remote control a terminal services session in a 2000 domain?

Thank you,

Ray at work


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