A user dropped their laptop off stating that they could not synchronize their folders in Outlook. I connected the laptop to the network and verified that you could not synchronize the folders. I went to the deleted items folder and looked at the synch. logs and this error was inside: Synchronizing Mailbox Synchronizing Hierarchy Terminated in Error [80070057-501-0-733] The client operation failed. Microsoft Exchange Server Information Store. For more information click the URL below: http://www.microsoft.com/support/prodredirect/outlook2000_us.asp?err=8007005 7-501-0-733 <http://www.microsoft.com/support/prodredirect/outlook2000_us.asp?err=800700 57-501-0-733> Microsoft Exchange offline address book Download successfull Any ideas? Eddie Martin