[windows2000] Re: Proactivity (now long winded)

  • From: Chris Berry <chris_berry-list-windows2000@xxxxxxxxxxxxxxxxx>
  • To: windows2000@xxxxxxxxxxxxx
  • Date: Wed, 15 Dec 2004 12:57:52 -0800

Very annoying. Basically you'll have to give incoming administrators copies of the documentation, and get them to sign for them when assuming the position. Honestly though, there's really only two things you can do - Live with it or find a different job.

Chris Berry
chris_berry@xxxxxxxxxxxxxxxxx
Systems Administrator
JM Associates & Coast Business Service

"The measure of success is not whether you have a tough problem to deal with, but whether it's the same problem you had last year. -John Foster Dulles"


Andrew Shriner wrote:
We've been doing this... the problem with this organization is that we
have an unusually high rate of turnover among administration and those
"in power"... so it's rather pointless to say "I told you so". New
administration (which happens ALL too frequently) wants us to be
proactive, while they insist on only being reactive with the money they
give us. :-\

Andrew


chris_berry-list-windows2000@xxxxxxxxxxxxxxxxx 12/15/04 01:49PM


Your best bet in this situation is to start keeping a paper trail with

dates and times so that when something happens you can say "Look I told

you about this seven times in the last year and a half, if you'd just listened to me". After they see that a couple of times they'll start listening, however it's a long uphill battle as most non-tech people assume everything is fine until the sky is falling.

Chris Berry
chris_berry@xxxxxxxxxxxxxxxxx Systems Administrator
JM Associates & Coast Business Service


"The measure of success is not whether you have a tough problem to deal

with, but whether it's the same problem you had last year. -John
Foster Dulles"


Andrew Shriner wrote:

.. And now, a couple of weeks later, I'll respond.

We're already very proactive in regards to software. We use a common
Anti-Virus package across the entire WAN, that does a good job of

taking

care of viruses. We check patches, and either let SUS deploy them,

or

manually deploy them. There's not much more we can do to improve, in
regards to software proactivity. There's always *something* you can

do

to improve, but we're pretty well taken care of in that respect.

What my boss was talking about is hardware proactivity - he wants us

to

know when hardware will fail... and a list of other stuff. In effect,

"I

want a list of all unplanned outages for the next six months!!!"

He also wants us to be regularly reviewing new hardware and software
(of all kinds), so that we can determine what is best for the
district... it's not as though we have TONS of time on our hands or
anything. :rolleyes:

This past summer, we had virtually nothing to do all summer... and

then

about a week before school resumed, we have about 500 things happen

all

at once (ok, maybe it wasn't 500...). We're just now catching up.

Another thing is our budget (much like the below response from
jstockard)... except our budget appears... and then disappears.

We've

put together lists of things we need - take, for example, server,
switch, and router replacements across the entire WAN. The equipment

was

aging, and we knew that it wasn't too far from failure. We gave
administration nearly a  year's warning. They never would approve

the

money for replacement routers / switches. It was only one night when

we

had a power failure, and a Core Builder never powered back up, that

they

realized - hey! - we need new equipment! So they gave us the money

for

replacement equipment. The switches failed very near the beginning

of

the school year... the new switches came in yesterday. They're still
sitting down in the loading dock. We've been begging & borrowing
switches from everyone we can think of to get us through until these
switches came in. Now our servers are still getting old, and are

used

quite heavily... something needs to be done about that, but we don't
have the budget... (even though we're supposed to be proactive, and
should point out pending failures)

At least in this district, I don't think that this department will

ever

be proactive in much beyond software preparation. Then again, I

really

don't care - I don't plan on being around to find out.

On that note, does anyone know of any job openings in the Central

Ohio

area?

Andrew



jstockard@xxxxxxxxxxxxxxxxxxxxx 12/02/04 11:36AM >>>

I work in a K-12 public school (charter schools) environment. At

the

beginning of the summer we were given a list of things that would be
nice to accomplish and a list of must accomplish.  We also received

an

admonition that we have been too slow to react in the past and we

need

to take a more proactive approach.  We left that meeting and I
immediately scheduled a meeting with the entire IT staff.  We went
over
both lists and came up with an action plan, a timeline and a list of
needed equipment (for both the nice and must accomplish list).
We took this to the next meeting and were given a pat on the head

and

told nice job. Then we were promptly ignored for the rest of the
summer. As our items became due on the timeline, we went to the
budget
and finance people who told us we needed to wait until we had a fall
head count.
When we told them we needed the funds if the must accomplish list
could
be accomplished, we were told the head count was not high enough. They
gave us a different list of must accomplish. We did the same
preparation. We came back and were told to wait.
Needless to say the school year is well under way. We have parts on
order and people asking us why we insist on being reactive instead

of

proactive. At least now we have our list to point to as we walk

away.

All of my no cost proactive list still happens. Most of that

involves

staying on the people who do the head counts and attendance.
At least you have company!
Jeff
Jesus Loves You

-----Original Message-----
From: windows2000-bounce@xxxxxxxxxxxxx [mailto:windows2000-bounce@xxxxxxxxxxxxx] On Behalf Of Andrew

Shriner

Sent: Thursday, December 02, 2004 11:14 AM
To: windows2000@xxxxxxxxxxxxx Subject: [windows2000] Proactivity


Does anyone here (besides me) work in an educational/K-12 setting?
Namely, public education...

My boss just sent an agenda out for a meeting, and the biggest part

of

it is determining how to be proactive about a lot of things around

the

district... while that's not a bad idea, I'm wondering how he's
planning
on pulling that off, when every knowledgeable person in my

department

has enough of a workload for three people. Going beyond that, I've
worked with most of the other school districts in our area, and none
of
them appear to be proactive at all... and employees that I've spoken
to
in other districts agree.


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