[windows2000] Re: Office Apps utilizing 100% CPU
- From: "Sorin Srbu" <sorin.srbu@xxxxxxxxxxxxx>
- To: <windows2000@xxxxxxxxxxxxx>
- Date: Thu, 22 Feb 2007 13:49:29 +0100
Dave Flaim <> wrote on Thursday, February 22, 2007 1:37 PM:
Ah, I've had some problems as well after the most recent Tuesday-patches. Most
notably it's because some of the xp.clients don't seem to be able to install
the office-updates (using the "install updates and shutdown"-strategy), at
which point the usually two-three instances (normal??) of the wuau-clients
rear up to 80-90% cpu for hours on end. Only fix so far is to log in as admin
and install them manually from the yellow shield.
Did you check this as well?
> We have 3 Citrix servers in the farm ... this one is the only server
> having the issue. The problem just started this week. We have
> uninstalled and reinstalled MS Office and the Symantec Anti-Virus
> (Corp Edition).
>
> Thanks
> Dave
>
> At 03:57 AM 2/22/2007, you wrote:
>> Dave Flaim <> wrote on Thursday, February 22, 2007 2:08 AM:
>>
>> Isn't this because it's trying to look up any files you might to open? If
>> it's on a network share, it'll take a while until it returns all the
>> shares and files, under which time the cpu is pegged.
>>
>> I've tried experimenting with removing the scan for shares and printers on
>> remote computers in the registry, with some improvement, although it's not
>> perfect.
>>
>> Guess it's as good a place to start looking as any.
>>
>> Your local hardware won't matter at all, as the bottleneck is still the
>> network at 100Mbps(?).
>>
>> HTH.
>>
>>> Hi Guys
>>>
>>> Hope somebody has some ideas.
>>>
>>> When opening a file and browsing looking for the file - if you double
>>> click on a folder or right click on a file or folder - the cpu gets
>>> pegged. This is a dual xeon with 4GB ram running W2K SP4 and Citrix
>>> PS4. All non-MS Office Applications seem to be fine .... this only
>>> happens with MS Word, MS Excel, MS Outlook ...
>>>
>>> Any ideas would be great.
>>>
>>> Thanks in advance
>>>
>>> Dave
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