[webproducers] Re: beta site client edit tool

  • From: "Ryan Champagne" <ryan@xxxxxxxxxx>
  • To: <webproducers@xxxxxxxxxxxxx>
  • Date: Tue, 2 Jun 2009 21:41:53 -0400

I don't necessarily NEED invoicing, but would like to have something. 

I use expression engine for most of my full featured sites. Integration into
that would be nice.

Thanks for the input so far. 

P.S. I know a lot of you have been in the business for a while and I have
greatly enjoyed being a part of WPO over the past 2 years. Any advice or
direction you can push me in regarding getting my design business running
smoothly? Surprisingly, I've received a lot of interest and some good work
so far, but I really need better standards, operations planning to help me
become more efficient. It's different when your working for yourself. :D

Thanks again for the great input. 

-Ryan


-----Original Message-----
From: webproducers-bounce@xxxxxxxxxxxxx
[mailto:webproducers-bounce@xxxxxxxxxxxxx] On Behalf Of Dinos Papoulias
Sent: Tuesday, June 02, 2009 9:36 PM
To: webproducers@xxxxxxxxxxxxx
Subject: [webproducers] Re: beta site client edit tool

I use a web based tool called DeskAway for this (I use it for my task/prj
management too) - there's an Issues section for every project. A also setup
an open-source tracking tool called HESK for people (more so end-users of a
website) as well. You can see it in action here:
http://www.hellenext.org/helpdesk/.
95% of the time when I get a verbal request or something by email I'll add
it into DeskAway myself with appropriate notes.

Florian - I concur about JumpChart...very useful. I've have to check out
LightHouseApp and ProtoShare too.

Ryan - haven't found a solid one yet but I may be missing them. Right now I
use a combination of DeskAway for managing the actual todo's and project
management and a website called Cashboard for time tracking invoicing.
Cashboard is nice because I can setup budgets for clients that have me on
retainer for website maintenance.

What non-open source ones are here? There's a plugin for Joomla that does
this, and I know you can build it in Drupal - but I don't know of anything
"ready to go" that also includes invoicing. I know they're there though.
Anyone else?

-Dinos

On Mon, Jun 1, 2009 at 12:24 PM, <morry@xxxxxxxxxxxxxxxx> wrote:

> Hi all-
>
> I was having a discussion recently about the tools different people use
> when working with a clients to collect site issues
> (errors, typos, bad links etc.) for smaller sites that don't require fancy
> bug tracking.
>
> Do you use a spreadsheet template or a web-based tool, or take them by
> e-mail or on a phone call?  I know many people
> avoid taking down a verbal list from a meeting or phone call but sometimes
> clients don't want to write a list and perfer a
> verbal format.
>
> What's your method?
>
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