Hi Vincent, Did the external drive come with a CD which in turn usually contains specific backup/system backup software that should do the job better than Windows 7 own tools. Find this disk and install the software on it. Also make sure that the external drive isn't being used by windows to index files already as this will hinder the process of system backups also. The Windows tools for creating system backups are fine if you are using an internal drive such as a second hard drive like SATA or SSD. Paul. --------------------------------------------------------------------------------- I use the free version of Spam Reader to get rid of spam. The Professional version doesn't have this disclaimer in outgoing emails. Try Spam Reader (http://www.spam-reader.com) for free now! -----Original Message----- From: vip_students-bounce@xxxxxxxxxxxxx [mailto:vip_students-bounce@xxxxxxxxxxxxx] On Behalf Of vincent stack Sent: 21 November 2014 17:07 To: vip_students@xxxxxxxxxxxxx Subject: [vip_students] Re: converting an external hd hi paul have you any idea why my external hd wont show up when im trying to make a system image. i have converted the hd to both fat32 and ntsf file types and still its not showing up when i try to make this back up of a system image. i am able to only do a normal backup to this drive. any idea's many thanks. regards vincent -----Original Message----- From: [NCBI] Support Sent: Wednesday, November 19, 2014 5:30 PM To: vip_students@xxxxxxxxxxxxx Subject: [vip_students] Re: converting an external hd Hi Vincent, Try this; 1. Open the start menu then go into All Programs and then into Accessories. 2. Arrow down to "Command prompt" and press the application key on it. 3. Arrow down to "Run as administrator" and press enter then answer "Yes" to the security prompt. 4. In the command prompt type in the following; Important: in the below command I mention to convert the "F drive" you must replace the "F letter" with whichever letter your external hard drive is. convert f: /fs:ntfs /nosecurity Then press the enter key on the above command once you have typed it. Note: After it has converted the drive it may ask you to type in a label, you can type in something or just press the Enter key to leave it blank. At this point you are done. Paul. --- This email is free from viruses and malware because avast! 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