[vip_students] Re: Folders vanish?

  • From: "NCBI Technical Support" <paul.traynor@xxxxxxx>
  • To: <vip_students@xxxxxxxxxxxxx>
  • Date: Mon, 22 Oct 2007 08:39:28 +0100

Hi Noreen,

 

Do you think that your folders have become sub-folders of one of the other
folders?. Normally this is true where Inbox is the main folder and anything
that comes off it are the sub folders. Perhaps now one of the other folders
have become the mainf folder.

 

Paul.

 

 

From: vip_students-bounce@xxxxxxxxxxxxx
[mailto:vip_students-bounce@xxxxxxxxxxxxx] On Behalf Of noreenmeagher
Sent: 21 October 2007 18:39
To: vip_students@xxxxxxxxxxxxx
Subject: [vip_students] Folders vanish?

 

Hi Paul and all,

All my folders in Level 3 have disappeared and also messages from my sent
folder.  The other night I got a message asking me if I wished to compact
messages and as this came up a number of times, having cancelled request
initially I eventually entered on yes and now all folders I had created in
level 3 have disappeared without trace and  also an empty sent folder.
Folders created in level 2 are all intact so I am puzzled as to what caused
this.  In my Recycle Bin all the deleted folders are listed with ".back"
after each one but when I tried to restore one or two, they disappeared
without trace.  Did a search for those and no result.  All scans are clear
and everything else working as usual.

In all there are about 25 folders missing, including tutorials, hints, tips
etc. so needless to say I am worried.

Noreen

 

 

 

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