[vi-kindle] Fwd: Your Amazon.com Kindle Inquiry
- From: Tim Emmons <temmons9@xxxxxxxxx>
- To: vi-kindle@xxxxxxxxxxxxx
- Date: Mon, 21 May 2012 20:51:39 -0500
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>> From: "Amazon.com" <cs-reply@xxxxxxxxxx>
>> Date: May 21, 2012 4:34:53 PM CDT
>> To: "klemmons1@xxxxxxxxx" <klemmons1@xxxxxxxxx>
>> Subject: Your Amazon.com Kindle Inquiry
>> Reply-To: "cs-reply+A3I3P8BJVVBHG5@xxxxxxxxxx"
>> <cs-reply+A3I3P8BJVVBHG5@xxxxxxxxxx>
>>
>> Hello Timothy,
>>
>> Thank you for contacting Amazon.com and suggesting various features and
>> options you’d like to see while using our Kindle device.
>>
>> I've also taken your suggestions about "adding speech to the share option
>> for social networking, easy and efficient way to access shop in Kindle store
>> from Kindle and iDevice apps accebility", and forwarded it to Kindle team
>> for consideration. They are always looking to improve Kindle offerings, and
>> may be able to make these features available in future.
>>
>> We are trying very hard to establish ourselves as a successful online
>> digital store and can assure you of numerous changes in very near future
>> which will enable us to achieve our goal and Customer feedback like yours is
>> very important in helping us continue to improve our website and services.
>>
>> I can assure you of the fact that our Kindle Team is working very hard to
>> make sure you get the best possible experience while using our Kindle
>> devices and applications.
>>
>> We respect your loyalty towards Amazon.com as a customer and are glad that
>> you’ve taken time to let us know about the areas for future improvements in
>> our service and hence I’d like to request you give us a chance to provide
>> you the experience that you’ve always expected from Amazon.com.
>>
>> I appreciate your thoughts about the features, which when included in
>> future, can satisfy your expectations, and I'll be sure to pass your
>> suggestion along. The Kindle team will carefully review your suggestions.
>>
>> Let me also inform you that due to security reason I will not be able to
>> send the mail to "temmons9@xxxxxxxxx" as we can only send emails to the
>> email address from where we receive the query or contact.
>>
>> If you need further assistance please let us know using the following link
>> and we will be happy to help you:
>>
>> Please visit the following link to provide the information we requested:
>>
>> http://www.amazon.com/rsvp-mi?c=hctwefcb3425192346&q=o2r
>>
>> If you prefer, you can reach us by chat or phone directly for live
>> interaction and toll free from many countries by visiting our Kindle Support
>> pages at:
>>
>> www.amazon.com/kindlesupport
>>
>> Or you can also request a call from us by clicking the "Contact Us" button,
>> enter your phone number through the Phone tab, and we'll be happy to call
>> you.
>>
>> Thanks for your interest in Kindle.
>>
>> Thank you for your inquiry. Did I solve your problem?
>>
>> If yes, please click here:
>> http://www.amazon.com/gp/help/survey?p=A1CGNX2LDG680&k=hy
>>
>> If no, please click here:
>> http://www.amazon.com/gp/help/survey?p=A1CGNX2LDG680&k=hn
>>
>>
>>
>> Dilip
>>
>> Amazon.com
>> Your feedback is helping us build Earth's Most Customer-Centric Company.
>> To manage your Kindle and content online, visit:
>> http://www.amazon.com/cs/manageyourkindle
>>
>> ---- Original message: ----
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>> ---------------
>> 05/21/12 12:56:48
>> Your Name: Kasey Emmons
>> Comments:Hi guys, I am totally blind and using theKindle and enjoying the
>> device thoroughly. However, being a totally blind individual, I have a
>> couple thing si would love to see improved on. I love the accessibility
>> features that you already have implemented, but there are a couple that I
>> would love to see included, and if you could at some point that would be
>> great. When I finish a book, I can't seem to share the book to either
>> facebook or twitter, speech doesn't work in this, and neither does it work
>> in setting up your social networks. Is there a way to implement this and
>> hopefully let me be able to share my books with people when I finish reading
>> them? Also, I still can't access shop in Kindle store from the device. I
>> don't mind going to the computer but would love to browse books from time to
>> time on the kindle. Also, things such as setting up wifi, the keyboard
>> speaking or having the option to speak letters would be a huge benefit. I
>> love the device though and love the progress you have made in the
>> accessibility realm. I would also like to see the kindle app on the iDevices
>> become more accesible so if I can't have my kindle near me at any given
>> point, I can portably read like my wife does. If you can address these, and
>> email me back at temmons9@xxxxxxxxx if you have any further questions, that
>> would be great. I've been using my kindle since the summer of last year, a
>> gift that my wife had gotten me and I absolutely love it. I toyed with
>> iBooks but when they don't have all that you have and provide such a great
>> reading device, as the Kindle Keyboard, it's hard pressed to go to anything
>> else. I'm hooked. I know a lot of other blind people and people with reading
>> disabilities that would benefit from these additions and would love to see
>> them implemented. If I can be of further assistance let me know. Thanks.
>> Sincerely: an avid reader, librarian, and technology person. Take care. This
>> is Timothy Emmons in Alabama by the way, if that helps. Talk to you soon.
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