Good morning all I have read Mike Sanders after Christmas comments and would fully agree with him about using web mail rather than Microsoft Outlook. I have had a good look at Google Mail some time ago and although I will stick with BTYahoo for the present if anyone was thinking of going the web mail route I would recommend it. The best thing about Web Mail is the ability to pick up your email anywhere on any PC Another interesting quirk that arose over the Christmas period is the Norton Protection provided as part of the BT Broadband package. It would seem that BT will be changing from Norton to NetProtect Plus by McAfee. All new customers now get this in their package and old customers will be asked to change over the next few months. I have no real evidence but it seems to me that recently Norton takes for ever to access the it's own on-line centre. Anyway I will be removing Norton and installing the new McAfee over the next few days having first fully backed up my PC using Acronis as recommended by Mike S a few months back. Will keep you all posted ! Bye Ron Meadowcroft :-)