Hello Following Mike's discussion about Betty's slow computer I thought you may be interested in my experience of Microsoft Outlook. Having used this for my email for many years I too found that having deleted all my incoming mail the files were still taking up a large percentage of at that time a rather small hard drive. Firstly I cleared out the in-box, no improvement. Then the outbox and to my surprise this contained a huge number of emails I had sent and never thought of deleting. Again this made no improvement. Eventually as Mike said I twigged that they were not actually deleted but placed in the trash can. Clearing this out released no end of disk space and make quite an improvement. From then on I decided to use an Internet based email browser rather than load them down onto my PC. As I was using BT Broadband I used BT-Yahoo that comes with the package. I think most Internet providers have something similar. BT-Yahoo has improved over the years and and is now much like Microsoft Outlook but with the advantage that none of my everyday email ever gets saved onto my hard drive and I can pick up my mail on any PC linked to the Internet. I use a number of alias email addresses that get filtered off into folders such as U3A, Family and Friends, Shopping and best of all one for Aylesbury Freecycle. On writing I have just deleted 1394 email from the Aylesbury Freecycle folder and then from the trash can. The shopping folder has no end from Tesco, Argos, Amazon and even Delia on-line and if I want, these can be sent into electronic oblivion at a single click with hardly a thought, leaving me to savour my personal email at leisure. One small word of warning, BT-Yahoo do not seem to have a limit on the volume of mail I keep (at least I haven't found it yet) but Virgin Media for example have rather a low tolerance. If you fill up your Virgin mail the whole thing comes to a grinding halt that will not even allow you to delete the excess mail yourself. Then you have to speak to the very nice man in Bangladesh who you haven't a hope of understanding. Best wishes to all for Chrstmas, Ron M :-)