Does the application event log have any MSI events? Does one of them indicate a missing file or missing registry key? On Tue, May 26, 2009 at 5:47 PM, Steve Snyder <kwajalein@xxxxxxxxx> wrote: > sort of an annoying issue - every time a user launches visio 2007 the > windows installer pops up for a few seconds before visio opens. close and > relaunch, does it again. I found one article for an older version that > mentioned missing language values in the registry, but they're there. > > any clues? >