[THIN] Re: frontrange HEAT and Citrix
- From: ananth padmanabham <isap004@xxxxxxxxx>
- To: thin@xxxxxxxxxxxxx
- Date: Wed, 8 Jul 2009 10:22:55 -0700 (PDT)
Hi ALL,
I my environment Heat application is there,
Users will get "ACCESS DENIED" Error when attempted to launch the Heat
application.
Any one knows how to fix this issue?
Anantha Padmanabham K
--- On Wed, 8/7/09, Steve Snyder <kwajalein@xxxxxxxxx> wrote:
From: Steve Snyder <kwajalein@xxxxxxxxx>
Subject: [THIN] Re: frontrange HEAT and Citrix
To: thin@xxxxxxxxxxxxx
Date: Wednesday, 8 July, 2009, 5:13 AM
Same exact issue on my x64 server, which I haven't killed dr watson on yet so I
do have this
Microsoft (R) DrWtsn32
Copyright (C) 1985-2002 Microsoft Corp. All rights reserved.
Application exception occurred:
App: C:\Program Files (x86)\HEAT\CallLog.exe (pid=5164)
When: 7/8/2009 @ 11:12:40.636
Exception number: c0000005 (access violation)
and a whole lot of other stuff in it too of course.
Anyone good at deciphering the good Doctor?
On Tue, Jul 7, 2009 at 4:35 PM, Steve Snyder <kwajalein@xxxxxxxxx> wrote:
this is a 32bit vm - I'm giving it a try on a more freshly built 64bit vm now.
On Tue, Jul 7, 2009 at 4:25 PM, Greg Reese <gareese@xxxxxxxxx> wrote:
you're installing on 64bit gear right? is it throwing anythign wierd in the
syswow64 folder or keys? maybe a permission missing on said files? 32 bit
odbc problems? just throwing that out there.
On Mon, Jul 6, 2009 at 10:35 PM, Steve Snyder <kwajalein@xxxxxxxxx> wrote:
you don't use HEAT there?!? :D
On Tue, Jul 7, 2009 at 3:05 PM, Greg Reese <gareese@xxxxxxxxx> wrote:
This seems familiar. There was something like this in 6. It's fuzzy though.
Sent from my iPhone
On Jul 6, 2009, at 9:28 PM, Steve Snyder <kwajalein@xxxxxxxxx> wrote:
yep, actually I redirected that to the users H: drive per frontrange's
suggestion; but it seems to bomb out before it gets to that point - I never get
the logon screen, it just dies either during or right after it display
"connecting to database" in the status bar
On Tue, Jul 7, 2009 at 2:06 PM, James Scanlon <scanjam@xxxxxxxxxxx> wrote:
Do all users have access to HFW file? (I think its %program files%\heat\*.hfw)
its been a while since ive published heat...
This file is first created upon user login and needs to have full control
access by everyone that opens heat. If they cant create it the program just
bombs out.
Also if the heat database schema is updated this file needs to be totally
recreated and if other users have heat open, this file is locked and the
program bombs out AGAIN, until everyone is out of heat, the file is recreated,
and then all users can log back in and share the same file.
Hope this helps..
Cheers
JAMES
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