[THIN] Re: 'delprofile.exe' not longer delete profiles

  • From: "Jim Kenzig http://thethin.net" <jimkenz@xxxxxxxxxxxxxx>
  • To: thin@xxxxxxxxxxxxx
  • Date: Tue, 4 Nov 2003 14:32:26 -0500

And I believe the UHPClean utility should help fix this.
JK

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I know that Jim posted a new MS KB article regarding that INDEX.DAT will not
unload from the profile, causing the profile to become hung and not able to
remove.

[From Jim's email]

Microsoft Knowledge Base Article - 817171


Roaming Profiles Are Not Unloaded on a Computer That Is Running Terminal
Services View products that this article applies to.
For an Internet Explorer 5.5 version of this article, see 294268.
SYMPTOMS
After you install Internet Explorer version 6 or version 6 Service Pack 1
(SP1) on a Windows 2000-based computer that is running Terminal Services, if
the "Important URLs & Favorites and Links" Windows 2000 Group Policy is
enabled, Index.dat files may not be deleted on the server when a user logs
off from a Windows 2000 Terminal Services client. This problem may occur
even though the "Delete cached roaming profiles" group policy is enabled.
This problem does not occur in Microsoft Internet Explorer versions 5.0 and
5.01 or if the "Important URLs & Favorites and Links" Windows 2000 Group
Policy is not enabled.
CAUSE
Cached profile folders are created but not completely deleted because three
Index.dat files cannot be deleted in three different subfolders. Therefore,
every time a user logs on and off, new folders are created on the computer
that is running Terminal Services in the user_name, user_name.000,
user_name.001 format. A new folder is created for each user. These folders
quickly fill the hard disk of the computer that is running Terminal
Services.
RESOLUTION
A supported hotfix is now available from Microsoft, but it is only intended
to correct the problem that is described in this article. Only apply it to
systems that are experiencing this specific problem. This hotfix may receive
additional testing. Therefore, if you are not severely affected by this
problem, Microsoft recommends that you wait for the next Internet Explorer 6
service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support
Services to obtain the hotfix. For a complete list of Microsoft Product
Support Services phone numbers and information about support costs, visit
the following Microsoft Web site:
http://support.microsoft.com/default.aspx?scid=fh;[LN];CNTACTMS

Not
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