And I believe the UHPClean utility should help fix this. JK -----BEGIN PGP SIGNED MESSAGE----- Hash: SHA1 I know that Jim posted a new MS KB article regarding that INDEX.DAT will not unload from the profile, causing the profile to become hung and not able to remove. [From Jim's email] Microsoft Knowledge Base Article - 817171 Roaming Profiles Are Not Unloaded on a Computer That Is Running Terminal Services View products that this article applies to. For an Internet Explorer 5.5 version of this article, see 294268. SYMPTOMS After you install Internet Explorer version 6 or version 6 Service Pack 1 (SP1) on a Windows 2000-based computer that is running Terminal Services, if the "Important URLs & Favorites and Links" Windows 2000 Group Policy is enabled, Index.dat files may not be deleted on the server when a user logs off from a Windows 2000 Terminal Services client. This problem may occur even though the "Delete cached roaming profiles" group policy is enabled. This problem does not occur in Microsoft Internet Explorer versions 5.0 and 5.01 or if the "Important URLs & Favorites and Links" Windows 2000 Group Policy is not enabled. CAUSE Cached profile folders are created but not completely deleted because three Index.dat files cannot be deleted in three different subfolders. Therefore, every time a user logs on and off, new folders are created on the computer that is running Terminal Services in the user_name, user_name.000, user_name.001 format. A new folder is created for each user. These folders quickly fill the hard disk of the computer that is running Terminal Services. RESOLUTION A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, Microsoft recommends that you wait for the next Internet Explorer 6 service pack that contains this hotfix. To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site: http://support.microsoft.com/default.aspx?scid=fh;[LN];CNTACTMS Not ******************************************************** This Week's Sponsor - RTO Software / TScale What's keeping you from getting more from your terminal servers? Did you know, in most cases, CPU Utilization IS NOT the single biggest constraint to scaling up?! Get this free white paper to understand the real constraints & how to overcome them. SAVE MONEY by scaling-up rather than buying more servers. http://www.rtosoft.com/Enter.asp?ID=147 ********************************************************** Useful Thin Client Computing Links are available at: http://thethin.net/links.cfm New! Online Thin Computing Magazine Site http://www.OnDemandAccess.com For Archives, to Unsubscribe, Subscribe or set Digest or Vacation mode use the below link: http://thethin.net/citrixlist.cfm