Hi Cathy, I'd need to know a bit more about the user environment (local/mandatory/roaming profile etc) before being able to point to in a definite direction, but possibilities include undefined %temp% variable, incorrect permissions on the user's profile folders, , wrong ACL on user's home drive folder, profile corruption etc. Then there are configuration issues such as outlined in http://technicallyeasy.net/2009/05/word-you-are-working-without-a-word-work-file-and-memory-is-nearly-full/ . regards, Rick On Tue, Oct 5, 2010 at 2:41 AM, Cathy Campbell <Cathy.Campbell@xxxxxxx>wrote: > Hello All, I have a user that is experiencing issues with MS Office > 2003 word docs when working through a citrix session. She keeps getting an > error message “ You are working without a word work file and memory is > nearly full. Save your work”. She is unable to save her work and loses the > changes she made. Anyone experience this problem before. Any assistance > would be greatly appreciated. Thanks, Cathy > > > -- Ulrich Mack Quest Software Desktop Virtualization Group