[THIN] Re: Word Option Grey'd out for users
- From: "Mark Oliver" <Mark.Oliver@xxxxxxxxxxx>
- To: "thin@xxxxxxxxxxxxx" <thin@xxxxxxxxxxxxx>
- Date: Fri, 5 Feb 2010 08:54:15 +1300
I'd do a RSoP & check ANY GPO applying to her
________________________________
From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On Behalf Of
Jeff Bolton
Sent: Friday, 5 February 2010 8:37 a.m.
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Word Option Grey'd out for users
I have an application on a XenApp 5/F1 203 server that calls MS Word 2003 for
certain functions, but Word itself is not a published app.
When the user calls Word from within her application, it's showing the field
codes in the document. I know this is an option within Word and she has tried
to turn this off, but the option is grey'd out and she can't change it. When
I check the server, the option is not enabled, nor is it grey'd out. Other
users of the application do not have this problem (the option is not enabled),
it's only happening for this one particular user.
She also has the same version Word installed on her PC and we've confirmed that
the option is not enabled there (I suspected at one point that it might be
calling word from her desktop, rather than the Citrix server).
I've tried entering install mode, turning the option on, then off again and
returning to execute mode in hopes that this setting would get replicated to
the user, but it doesn't seem to be working. I'm guessing that this must be a
user option stored somewhere in the users hive of the registry, but I have no
idea where to find it.
Any ideas???
Cheers
Jeff
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