[THIN] Re: Weird Printing Issue
- From: "alan tropper" <alan.tropper@xxxxxxxxxxxxx>
- To: "thin@xxxxxxxxxxxxx" <thin@xxxxxxxxxxxxx>
- Date: Wed, 18 Nov 2009 08:34:25 +0800
Hi Pat,
Nothing in the logs Im afraid.
-----Original Message-----
From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On Behalf Of
Pat Coughlin
Sent: Tuesday, 17 November 2009 7:51 PM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Re: Weird Printing Issue
Anything showing in the logs on the printer?
On 11/17/09, alan tropper <alan.tropper@xxxxxxxxxxxxx> wrote:
> Hi Jeremy,
>
>
>
> I have installed the native driver and ran stress test first and didn't see
> any issues, the strange thing is that the printer is mapping using the
> native driver but all results are the same where the job spools but no end
> results other then an annoying bleep!!
>
>
>
> Is it worth still trying your tool you suggest?
>
>
>
> Thanks
>
>
>
> Al
>
>
>
> ________________________________
>
> From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On Behalf
> Of Jeremy Saunders
> Sent: Tuesday, 17 November 2009 4:09 PM
> To: thin@xxxxxxxxxxxxx
> Subject: [THIN] Re: Weird Printing Issue
>
>
>
> Hi Alan,
>
>
>
> You can try "playing" around with the UPD Tuner from here:
> http://www.citrixtools.net/en/Downloads.aspx, but not everything works with
> the UPD. And if it won't work with the basic HP drivers then I'd suggest it
> requires more than just the basic escape sequence. It may end up been easier
> to install the actual Xerox DocuCentre driver onto the XenApp servers
> themselves. Not sure about this model, but this range of Xerox printers have
> reliable drivers. If hesitant, you can also use the StressPrinters utility
> to test it out.
>
>
>
> Cheers,
>
> Jeremy.
>
>
>
> From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On Behalf
> Of alan tropper
> Sent: Tuesday, November 17, 2009 3:18 PM
> To: thin@xxxxxxxxxxxxx
> Subject: [THIN] Weird Printing Issue
>
>
>
> Hi All,
>
>
>
> I have one remote site that is having a printer issue with a recent purchase
> of a printer model: Xerox FX DocuCentre-III 3007, normal windows printing
> works fine.
>
>
>
> The problem is a little odd as usually when I get print driver issues the
> printer would not show up on the printers list for a user, however in this
> case the printer maps with the Citrix universal driver and the job spools
> but never actually prints. I have also tried the native driver (PCL 6) and
> the same issue occurs for all users.
>
>
>
> The users advise that the printer bleeps when the job is spooled but no
> messages come up on display, I have tried to map the printer against about
> 10 random drivers including all the safe HP ones with the same results.
>
>
>
> Current setup is XenApp 4.5 R05 Win2003, any ideas of where to go next would
> be great as the users are not happy with their new printer!!
>
>
>
> Thanks
>
>
>
> Alan
>
>
>
> ________________________________
>
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