[THIN] Re: Very Long Logoffs
- From: David Finch <david.finch@xxxxxxxxxxxxxxx>
- To: thin@xxxxxxxxxxxxx
- Date: Wed, 26 Oct 2005 18:19:05 +1000
We've jus been through the same thing.
The Simple diagnostic process is:
Step 1. Use TaskMgr to check what processes are running against the users
Step 2. Kill processes one at a time until they log off
At least you'll know what the guilty party is (it may be UPHClean itself) -
then you have to work out why....
It can't be any worse than us discovering today that one of our clients was
starting WINWORD.EXE in the background against every user from the login script
- and not closing it - so when users shut their apps they weren't logging off -
they were just disconnecting....
And it's been like this all year and nobody noticed :-(
David Finchy
> M <mathras@xxxxxxxxxxxxxxxx> wrote:
>
> MessageWhat information is UPHClean reporting to you in the event logs ?
>
> What AV are you running ? Symantec 10 ?
> Running SMS client ?
>
> As a matter of interest ... why 2003 Enterprise ?
>
> Regards
>
> ----- Original Message -----
> From: Kelsey, John
> To: thin@xxxxxxxxxxxxx
> Sent: Tuesday, October 25, 2005 3:24 PM
> Subject: [THIN] Very Long Logoffs
>
>
> Just recently we've had users complaining of extremely long logoff
> times....anywhere from 5 to 15 minutes the screen will just sit at
> "Logging off..."
>
> Multiple servers, multiple clients.
>
> All servers are Windows 2003 Enterprise (no service pack 1) with
> Metaframe XP SP4/FR3.
>
> All servers are also running the UPHClean service, but its not
> helping. =(
>
> Any ideas?
>
>
> *******************************
> John C. Kelsey
> DuBois Regional Medical Center
> (: 814.375.3073
> 2 : 814.375.4005
> *: jckelsey@xxxxxxxx
> *******************************
Regards
David Finch
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