[THIN] Re: User refuses to autocreate printers - at all
- From: "Enda Martin" <emartin@xxxxxxxxxx>
- To: <thin@xxxxxxxxxxxxx>
- Date: Mon, 15 Dec 2008 12:25:00 -0000
HI,
Thank you for response.
Silly me - our Network Admin had added the user to a "No Printers"
policy in Citrix!
Oops!
Enda.
Enda Martin
Group IT Manager
WINDSOR MOTOR GROUP
_____
Belgard Road,
Tallaght,
Dublin 24
Phone: +353 1 4633500
Fax: +353 1 4633518
email: emartin@xxxxxxxxxx
Web: www.windsor.ie <http://www.windsor.ie/>
-----Original Message-----
From: Joe Shonk [mailto:joe.shonk@xxxxxxxxx]
Sent: 12 December 2008 16:59
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Re: User refuses to autocreate printers - at all
The AD account shouldn't make a difference. A Couple of things to
check
Are you using the UPD?
Are you using Auto-created printing but using a driver?
Do the driver names match on the client and the server?
If not, is there a printer mapping?
Is there a policy for auto-created printers define in the PSMC that
applies to this user?
Is there another policy that disables the auto-create printer?
If so, is this policy a high priority than the Auto-create policy?
What client version is the end user using?
What do the event logs show?
Joe
From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On
Behalf Of Enda Martin
Sent: Friday, December 12, 2008 9:19 AM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] User refuses to autocreate printers - at all
Hi,
Running Presentation Server 4.5 on W2K3 SP2 servers.
One user's profile absolutely refuses to autocreate printers in Citrix.
I have used other user's logins on this user's PC (created printers OK)
and have had her log on to Citrix on a different client PC (no joy)
I deleted her AD profile folder and had her login to see if that made a
difference and it still did not work. My next step is to remove her from
AD entirely and start from scratch - but I'd rather not.
Has anyone else seen this before?
Thanks & Regards,
Enda.
Enda Martin
Group IT Manager
WINDSOR MOTOR GROUP
_____
Belgard Road,
Tallaght,
Dublin 24
Phone: +353 1 4633500
Fax: +353 1 4633518
email: emartin@xxxxxxxxxx
Web: www.windsor.ie <http://www.windsor.ie/>
_____
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