[THIN] Re: Tough one to describe - All desktop icons drop to a default icon

  • From: "Joe Shonk" <joe.shonk@xxxxxxxxx>
  • To: thin@xxxxxxxxxxxxx
  • Date: Tue, 14 Mar 2006 16:35:53 -0700

You didn't say what version of Presentation Server you are running...

Since PS 4 does not have a Rollup 2 yet, I am assuming you are using PS 3.0.
If so,  Rollup 3 is the minimum requirement if you are running Windows 2003
with Service Pack 1.

Also make sure you DEP settings are set to OptIn.

For the HS20, make sure your firmware and bios are up to date.

Other than that, W2k3 Sp1 and Presentation Server works great on the HS20s.

Joe


On 3/14/06, Michael Pardee <pardeemp.list@xxxxxxxxx> wrote:
>
> Windows 2003, SP1
> Metaframe XPe, FR3, SP4, Rollup R02.
> Office2003 SP1
> Approximately 200 IBM HS20 Blade servers with 4GB RAM.
>
> We are starting to hear from more people that their sessions will just
> stop working.  When we go to see what is wrong their Desktop icons have
> changed to some kind of default icon instead of the normal My Computer, etc
> icons.  Their Start menu has very few items on it.  From what I can tell
> their group policies are no longer applied either.  I have had this happen
> to me as well.  All they can do it Logoff (that menu item still works).
> When they log back on to the same server everything is fine.
>
> Over the last couple months we rolled out Windows2003 SP1.  Over the last
> 3 weeks we rolled out the Citrix hotfix rollup R02.  None of this showed up
> in the testing that was done but now that we are in production with these 2
> patches on close to 200 servers we are starting to see it.
>
> Has anyone else seen this issue before?  If so, what did you do to fix it?
>
> We are opening cases with Citrix and Microsoft now.
>
> Thanks in advance for any help.  Let me know if I can supply any
> additional information.
>
> --
>
> Michael Pardee
> www.blindsquirrel.org

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