We're getting lots of cpu activity with spoolsv.exe & citrixcseengine.exe on user logon / logoff and when people change printer preferences. We're running XA6.5 / Server 2008 R2 (everyone gets a published desktop) and are giving people printers based on VBS logon scripts as we found using citrix policies was too unreliable. This post on Citrix talks about patch LA0985. http://forums.citrix.com/thread.jspa?threadID=297178 Has anyone tried it?