Please read this important update. =20 Citrix Technical Support has discovered a critical issue when MetaFrame = XP for Windows is installed on a Microsoft Windows 2000 server with the = recently released Microsoft Service Pack 3 pre-installed. =20 DESCRIPTION =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D On a Microsoft Windows 2000 server with Service Pack 3, when installing = MetaFrame XP Feature Release 2/Service Pack 2 as a clean install or = upgrading from a previous version of MetaFrame, a critical issue arises. =20 This only applies when applying Windows Service Pack 3 before = installation of MetaFrame XP Feature Release 2. The issue will not = occur if Windows Service Pack 3 is applied after the installation of = MetaFrame XP FR2. =20 The Microsoft release of Windows Service Pack 3 occurred after the = Citrix release of MetaFrame XP FR2. Microsoft has confirmed that there = is an issue with Windows 2000 Service Pack 3. Please refer to the = following Citrix Knowledge Base article, CTX015294, for complete details = and resolutions: =20 SYMPTONS =3D=3D=3D=3D=3D=3D=3D=3D=3D 1. The ICA Pass Through client is not installed during MetaFrame XP FR2 = install. 2. The Client Distribution wizard fails during MetaFrame XP FR2 install. 3. When removing MetaFrame XP FR2, a critical error occurs. =20 CAUSE =3D=3D=3D=3D=3D=3D The Microsoft release of Windows 2000 Service Pack 3 occurred after the = Citrix release of MetaFrame XP FR2. Microsoft has confirmed that there = is an issue with Windows Service Pack 3. The problem occurs when = launching a 16-bit application from inside a Windows Installer MSI file. = The Citrix Pass Through Client on the MetaFrame XP FR2 install media is = installed using a 16-bit InstallShield setup program and hence = experiences the problem. Solutions Method 1 (before installation of MetaFrame XP FR2) Microsoft is addressing this issue with a post Service Pack 3 hotfix and = will update Microsoft Knowledge Base Article Q304229 when it is = available. When available, apply the Microsoft hotfix after installation = of Windows 2000 Service Pack 3 and prior to installing MetaFrame XP FR2. Click on the following link to access the Microsoft Knowledge Base. = Q304229 http://support.microsoft.com/default.aspx?scid=3DKB;EN-US;Q304229&; Method 2 (before installation of MetaFrame XP FR2) If the Microsoft hotfix referred to in Method 1 is not yet available, = Method 2 may be employed instead. Run the following executable to = automatically apply a transform to the MFXP001.MSI installation file on = the MetaFrame XP FR2 installation media. Do not use the CD autorun = functionality upon CD insertion. Exit out of the CD autorun, and run = this executable to properly launch the MetaFrame XP FR2 installation to = prevent the symptoms described above. Click on the following link to download the executable: =20 Download English version here -=20 ftp://ftp.citrix.com/metaXP/Utils/fixfr2_en.exe =20 Download German version here -=20 ftp://ftp.citrix.com/metaXP/Utils/german/fixfr2_de.exe=20 Download Spanish version here -=20 ftp://ftp.citrix.com/metaXP/Utils/spanish/fixfr2_es.exe=20 Download Japanese version here -=20 ftp://ftp.citrix.com/metaXP/Utils/Japan/fixfr2_ja.exe=20 Download French version here -=20 ftp://ftp.citrix.com/metaXP/Utils/french/fixfr2_fr.exe=20 =20 Method 3 (after installation of MetaFrame XP FR2) This method should be applied only if Method 1 or 2 above were not = followed before installing MetaFrame XP FR2. Install Citrix hotfix = XE102W035 after installing MetaFrame XP Feature Release 2. Click on the following link to download the hotfix: =20 Download English version here -=20 ftp://ftp.citrix.com/metaXP/W2K/XE102W035.exe=20 Download Spanish version here -=20 ftp://ftp.citrix.com/metaXP/W2K/spanish/XE102W035.exe=20 Download German version here -=20 ftp://ftp.citrix.com/metaXP/W2K/german/XG102W035.exe=20 Download Japanese version here -=20 ftp://ftp.citrix.com/metaXP/japan/W2K/XJ102W035.exe=20 Download French version here - ftp://ftp.citrix.com/metaXP/japan/W2K/XJ102W035.exe=20 -----Original Message----- From: Schneider, Chad M. [mailto:CMSchneider@xxxxxxxxx] Sent: Tuesday, November 26, 2002 10:31 AM To: 'thin@xxxxxxxxxxxxx' Subject: [THIN] SP3 I am now officially on the "dislike" list for WIN2K, SP3. Fresh WIN2K server install, install SP3, and I am trying to install = NFUSE from CD. It will not autorun, "not a valid win32 application". Not impressed. Chad M. Schneider Technology Analyst II Curwood, Inc. Phone: 920-303-7609 Pager: 920-909-7609 ***********************************************=20 This Weeks Sponsor OneApp Total Control Control, Secure and Audit your Thin Client Systems http://www.oneapp.co.uk ***********************************************=20 For Archives, to Unsubscribe, Subscribe or=20 set Digest or Vacation mode use the below link. http://thethin.net/citrixlist.cfm *********************************************** This Weeks Sponsor OneApp Total Control Control, Secure and Audit your Thin Client Systems http://www.oneapp.co.uk *********************************************** For Archives, to Unsubscribe, Subscribe or set Digest or Vacation mode use the below link. http://thethin.net/citrixlist.cfm