[THIN] Re: Recovered Word Files Pane - Default Profile
- From: Dogers <dogers@xxxxxxxxx>
- To: thin@xxxxxxxxxxxxx
- Date: Fri, 12 Aug 2005 10:06:22 +0100
It's:
HKCU\Software\Microsoft\Office\(VERSION)\(APP)\Resiliency
VERSION obviously depends on which version you have, 2003 is "11.0",
subtract 1 for each previous generation.
APP is Word/Excel/etc, whichever program is showing the recovered files.
Delete the whole Resiliency key, it gets made and removed by the apps as needed.
Andrew
On 12/08/05, Tom Flanagan <tflanagan@xxxxxxxxxxxx> wrote:
> Hi All
>
> I have a couple of problems relating to some niggly profile problems for
> my non-admin citrix users. One problem is that when any user (except me
> - domain admin) open word on citrix they get these 3 recovered files
> appear. All users get it.
>
> The setup here is TWO PS3.0 servers running W2k3, Office XP SP3.
> Connecting to the desktop application. 40 users
>
> I have done some testing. Server Names Are Citrix1 and Citrix2 .
>
> If I logon and get CITRIX1 as my server > Open word > receive the
> recoverd files pane > choose NO.delete files > log off > logon again >
> get CITRIX1 as my server > Open Word > DO NOT receive the recoverd files
> pane. It will stay off as long as I keep getting CITRIX1 as my server.
>
> If I then receive CITRIX2 as my server after clearing the recovered
> files from a CITRIX1 logon I DO NOT receive the recoverd files pane on
> the first instance. When I log off CITRIX2 and log back on to any of
> the servers the recovered files pane reappears with the same three
> files.
>
> I believe there is a problem on on "CITRIX2" that when the user logs off
> these recovered file settings are saving back to the users roaming
> profile. I just don't know where this setting is in the default user
> profile.
>
> HARD EMAIL TO FOLLOW? Any ideas.
>
> Tom Flanagan
> IT Officer
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**********************************************************
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