Hi, We are using Presentation Server 3.0 and windows 2003 servers, and are running into a frustrating problem. It seems that every now and then for no apparent reason people lose their published app icons in both the Citrix Program Neighborhood and the Agent. It does not seem to be related to school, job function, rights (happening to us as well). It happens to staff and students, their home directories and hence redirected folders are on different servers. I even have a few kids that sometimes they login and there is nothing there to start with, I have personally entered passwords, reset up the farm, tried Custom ICA connections and nothing. Then they will logout and in again and all is well, until a later date. Confused! Robert Barrett MCSE, CCA Enterprise Administrator robertb@xxxxxxxxxx Phone: (780) 927-3766 Fax: (780) 926-3037 http://www.fvsd.ab.ca <http://www.fvsd.ab.ca/>