What your talking about is not really a citrix issue. It is and MS one. You can support multiple Locales on a single server. It works much better on a windows 2000 or windows 2003 server other than NT4. The problem is you have to choose a default locale. If the server was based in England you would set the default locale to English UK. When a user first logged on they would get the A4 paper size. However if a user logs on form US their default locale would also be English UK and the paper size is A4. For that user you need to change it to English US so that the paper size is letter and the date format is right etc. You can do this using policies applied to different groups or by using Logon scripts etc. You could also publish the regional options to the user and get them to change it.... Hope this helps Malcolm -----Original Message----- From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On Behalf Of msemon@xxxxxxx Sent: 14 October 2004 16:08 To: thin@xxxxxxxxxxxxx Subject: [THIN] Re: Printing A4 or letter format I am still not completely clear on this issue. CTX article 104553 says: Symptoms When a user sets the paper size on a client printer, these settings are not retained within an ICA session. The settings for paper size revert to 'letter' when client logs on and views the properties of the printer from within control panel. Opening the properties for the printer, and clicking 'OK' sets them back to the desired setting. ie. A4 Cause Regional and Language Options govern settings such as paper size for printing, and must be set to the correct region as these settings are inherited by the ICA client. Resolution Win2k Server: Open the control panel, select Regional Options and use the drop down list labelled "Your Locale (location):" to select "English (United Kingdom)" or "English (Ireland)". Next, click the "Set default" button and ensure it is set to the same setting as above, "English (United Kingdom)" or "English (Ireland)". Apply these settings and restart the machine. Win2003 server: Open the control panel, select Regional and Language Options and use the drop down list under 'Standards and Formats' to select "English (United Kingdom)" or "English (Ireland)". Next, use the drop down list under Location to make sure it is set to the same setting as above,ie "English (United Kingdom)" or "English (Ireland)". Apply these settings. Windows 2003 should not require a restart after doing this Can you support both US and England on the same server or do you have to choose which format you are going to support? Also, how Metaframe 1.8? Original Message: ----------------- From: BRUTON, Malcolm, FM Malcolm.BRUTON@xxxxxxxx Date: Thu, 14 Oct 2004 15:50:41 +0100 To: thin@xxxxxxxxxxxxx Subject: [THIN] Re: Printing A4 or letter format This is to do with Locales. They fixed it in win2K and above....Default user in NT was always set to US locale. You had to edit the default user profile to correct. Malcolm -----Original Message----- From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On Behalf Of Dogers Sent: 14 October 2004 15:43 To: thin@xxxxxxxxxxxxx Subject: [THIN] Re: Printing A4 or letter format Doubt this will be much help, but I'm a little confused about the whole thing myself :) On NTTSE, the drivers would always install with Letter as the default (we're in the UK, should be A4). Since installing on 2003, it knows to change the default to A4 - I can only assume that since theyre (nigh on, same release and version, just not NT kernel mode, obviously) the same drivers, somewhere along the line MS added something for drivers to check the locale and configure themselves? PDF documents never had a problem though, they always resize themselves to fit the page - I assume they know what theyre printing on from the driver settings themselves! Andrew On Thu, 14 Oct 2004 10:26:34 -0400, msemon@xxxxxxx <msemon@xxxxxxx> wrote: > Having an issue with printing A4 documents in Metaframe XP. We have users > overseas printing to Ricoh and HP printers. Does HP or other printers > compensate for this change and will it autocreate correctly. I think part > of the problem these documents(PDF) were created with templates using the > letter format and when they try to print to a printer with A4 it is not > printing correclty. Anyone had experience with this issue? > > Thanks, > > Mike > > -------------------------------------------------------------------- > mail2web - Check your email from the web at > http://mail2web.com/ . > > ******************************************************** > This Weeks Sponsor RTO Software > Do you know which applications are abusing your CPU and memory? > Would you like to learn? -- Free for a limited time! > Get the RTO Performance Analyzer to quickly learn the applications, users, > and time of day possible problems exist. > http://www.rtosoft.com/enter.asp?id20 > ********************************************************** > Useful Thin Client Computing Links are available at: > http://thin.net/links.cfm > *********************************************************** > For Archives, to Unsubscribe, Subscribe or > set Digest or Vacation mode use the below link: > http://thin.net/citrixlist.cfm > ******************************************************** This Weeks Sponsor RTO Software Do you know which applications are abusing your CPU and memory? 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