[THIN] Re: Permissions and printing (cont)
- From: "Brian Madden" <brian@xxxxxxxxxxxxxxx>
- To: <thin@xxxxxxxxxxxxx>
- Date: Thu, 18 Sep 2003 12:17:32 -0400
This is a long shot, but could it be related to the print priority (1-99 I
think)...
I guess I'm wondering if something is getting bogged down, but the admin's
job gets top priority in the queue so it moves right through. Of course
while that could explain why it flies for admins, it wouldn't explain what
was causing your problem.
Brian
Brian Madden
202.302.3657
brian@xxxxxxxxxxxxxxxx
--------
Visit www.brianmadden.com for thin client white papers, books, product
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-----Original Message-----
From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On Behalf
Of Stuart Hall
Sent: Thursday, September 18, 2003 11:56 AM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Permissions and printing (cont)
Hi Ron,
No, I don't use the UPD...it sucks in FR1.
The weird part is if an Admin logs in and prints the same job it prints
fast. If a regular user prints it takes 30 minutes. We did a recent
upgrade that just involved copying some new DLL's for our application. Not
sure if that's related.
It definitely appears to be permissions, I'm just not sure where..my spool
folder has read and execute.
Any big Citrix brains have any ideas? Should I just push the issue for FR3?
Thanks,
Stuart
Msg: #33 in digest
Subject: [THIN] Re: Printing and permissions
Date: Tue, 16 Sep 2003 19:40:05 -0500
From: "Ron Oglesby" <roglesby@xxxxxxxxxxxx>
Not using the UPD are ya? If look at a user's printn job that is slow does
it have [PCL4:UPD] or something to that affect after it.
Ron Oglesby
Senior Technical Architect
RapidApp
Office 312.372.7188
Mobile 815.325.7618
email roglesby@xxxxxxxxxxxx
-----Original Message-----
From: Stuart Hall [mailto:SHall@xxxxxxxxxxxxxx <mailto:SHall@xxxxxxxxxxxxxx>
]
Sent: Tuesday, September 16, 2003 7:11 PM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Printing and permissions
16 server XP FR1 farm with custom mortgage application called Empower.
Network printers are being mapped as client printers.
~700 users at 30 different locations who do a ton of printing (think
refi paperwork at a mortgage company). All is well until recently,
large print jobs are taking upwards of 30 minutes to process.
Here's the kicker........if you're an admin on the citrix box and print
your print job FLYS. If you're a user, it's dog slow....and I'm not
sure why.
Ideas? Thoughts on FR3 and printing?
Thanks in advance!
Stuart Hall
Accredited Home Capital
San Diego, CA - HQ
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