[THIN] Re: Only Local Admins can launch Citrix connection

  • From: "Ray Moore" <mcs5@xxxxxxxxxx>
  • To: <thin@xxxxxxxxxxxxx>
  • Date: Wed, 29 Jun 2005 06:54:03 -0400

Has anyone installed the new Microsoft RDP client on that Citrix server. I
have ran in to the issue where installing the new RDP client changes the
permission on the registry key on MS Licensing key so only local Admins can
access the key. HKLM\software\microsoft\mslicensing. Just a thought.

Ray

-----Original Message-----
From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On Behalf
Of Jon Spriggs
Sent: Wednesday, June 29, 2005 6:30 AM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Only Local Admins can launch Citrix connection

Guys,

Because of some interesting firewall and networking configurations,
we've got to connect to our customer estate as follows:

Workstation in Support domain -> W2K Terminal Server in Support domain
W2K Terminal Server in Support domain -> W2K Terminal Server in Customer
Domain
W2K Terminal Server in Customer Domain -> Citrix Session in Customer Domain

The issue in the subject arrises when trying to launch a particular
application from Program Neighborhood (ver. 8.100.29670 - 128bit). It
starts connecting, saying

"Connection Established - Negotiating Capabilities"

After a few moments, another box appears showing 

"Metaframe presentation server connection interrupted. 
Attempting to reconnect..."

Clicking on "More Information" shows

"Network or dial-up problems are preventing communication with the
Citrix Metaframe Server.
If the problem persists, please contact your network administrator
Number of failed reconnection attempts: 0
Connection Name: APPLICATION NAME
Server Address: 111.222.333.444
Client Name: ServerInCustomerDomain"

Opening the Connection Centre shows that there is an established
connection from this machine. Now, normally, I'd say that this was a
problem with the citrix side, but on this occasion, we've got two
servers W2K terminal servers in the customer domain - one (a very slow
machine) which connects without any issues, and the new one which will
only connect if you are a local admin on this machine. Because not all
of the staff on the support network are admins, but still need access
to this Citrix tool, we're having problems - especially as everyone
wants to use the new server. Can anyone suggest where to start
looking?

Thanks :)

Has anyone got any suggestions on where to start looking?

-- 
Jon "Four Star Gun" Spriggs AKA
Jon "The Nice Guy" Spriggs
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This Weeks Sponsor: Lakeside Software
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application performance. SysTrack combines comprehensive monitoring 
capabilities with hardware/software inventory, change management, user/web
auditing, and reporting to create a total management solution.   
Evaluation at: http://www.LakesideSoftware.com
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