[THIN] Re: Office 97 Apps freezing in Citrix
- From: "Nick Smith" <nick@xxxxxxxxxxxxxxx>
- To: <thin@xxxxxxxxxxxxx>
- Date: Wed, 14 Jul 2004 16:15:36 +0100
And automatic spell-checking
-----Original Message-----
From: Braebaum, Neil [mailto:Neil.Braebaum@xxxxxxxxxxxxxxxxx]
Sent: 14 July 2004 16:19
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Re: Office 97 Apps freezing in Citrix
I've been hesitant to say the obvious... ;-)
But it's probably worth checking that fast find is turned off.
Neil
> -----Original Message-----
> From: thin-bounce@xxxxxxxxxxxxx
> [mailto:thin-bounce@xxxxxxxxxxxxx] On Behalf Of Claus, Brian
> Sent: 14 July 2004 16:13
> To: thin@xxxxxxxxxxxxx
> Subject: [THIN] Re: Office 97 Apps freezing in Citrix
>
> Good info Jeff....also...Make sure your Office 97 has all the security
> \ bug patches and rollups. Go to www.windowsupdate.com and click on
> Office Updates to see if you're up to date. Maybe your problem is
> being caused by a bug.
>
> -----Original Message-----
> From: thin-bounce@xxxxxxxxxxxxx
> [mailto:thin-bounce@xxxxxxxxxxxxx]On Behalf Of Gunn, Jeff
> Sent: Wednesday, July 14, 2004 11:10 AM
> To: thin@xxxxxxxxxxxxx
> Subject: [THIN] Re: Office 97 Apps freezing in Citrix
>
> Most of those settings should be in the registry, which means you can
> update the central repository of registry settings by putting the
> server into install mode, making the change, and putting it back into
> execute mode. Assuming the app is written properly and tries to put
> the reg keys into HKCU, then the terminal server will trap it all and
> place it in (uh, I think) HKLM\software\microsoft\windows
> NT\currentversion\terminal server\install.
>
> The tricky bit is populating out those changes to existing users.
> IIRC, the changes you make to registry keys in the manner described
> above won't get automagically pushed out to the users if they already
> have values set for those keys in their user hives; the values are
> only pulled from the central point if the app goes to look for a
> setting and doesn't find it in the user's hive. So, for example, if
> you want to change the default templates folder in Word from the
> factory setting (maybe c:\documents and settings\username\application
> data\microsoft\templates) to the user's home drive (maybe
> h:\templates) you may have to make the change, then blow away the
> user's profile so they pull those settings next time they log in. Or
> push the settings in a login script if you don't like deleting user
> profiles.
>
> If you're unsure of where an app writes settings like the ones you're
> looking to change, you can trap them using Regmon and/or Filemon from
> Sysinternals.
>
> From: Matt Barys [mailto:MBarys@xxxxxxxxxxxxxxx]
> Sent: Wednesday, July 14, 2004 10:21 AM
> To: 'thin@xxxxxxxxxxxxx'
> Subject: [THIN] Re: Office 97 Apps freezing in Citrix
>
> The files get saved to our network storage device not locally. Also,
> I'll check into the autosave feature. That brings another question
> about Office and Citrix. If I want to turn off a feature or add a new
> toolbar item for all to see, how would I do that? Log on as
> Administrator, chgusr/ install, and then make my changes?
>
> -----Original Message-----
> From: thin-bounce@xxxxxxxxxxxxx
> [mailto:thin-bounce@xxxxxxxxxxxxx]On Behalf Of Claus, Brian
> Sent: Wednesday, July 14, 2004 8:22 AM
> To: thin@xxxxxxxxxxxxx
> Subject: [THIN] Re: Office 97 Apps freezing in Citrix
>
> Sounds like it could be a problem with your pathing or possibly your
> profiles.
>
> This would explain the periodic freezing (autosave feature turned on?)
>
> Where are you saving your files to? If you're saving to the client
> hard drive and the client is on a slow link...there's your answer.
>
> -----Original Message-----
> From: thin-bounce@xxxxxxxxxxxxx
> [mailto:thin-bounce@xxxxxxxxxxxxx]On Behalf Of Matt Barys
> Sent: Wednesday, July 14, 2004 9:13 AM
> To: 'thin@xxxxxxxxxxxxx'
> Subject: [THIN] Office 97 Apps freezing in Citrix
>
> Hi,
>
> I was wondering if anyone else has experienced this problem I'm
> having. We are using Office 97 with Metaframe 1.8 SP4/Windows 2000 and
> every once in a while while typing in Outlook or Word, etc the cursor
> will freeze for up to a minute before it comes back. This has also
> happened when saving documents in Office. Is this a known issue? We
> have three Citrix servers and it has happened on all three.
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