[THIN] Re: OT - Help Desk
- From: "Evan Mann" <emann@xxxxxxxxxxxxxxxxxxxxx>
- To: <thin@xxxxxxxxxxxxx>
- Date: Tue, 18 Nov 2003 13:25:03 -0500
Intuit (formerly Blue Ocean) Track-It! Is what I've used at past and
current job. It's not very very low cost, but cheaper then others,
especially if you go with the MS Access based Standard version.
-----Original Message-----
From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On
Behalf Of LDeFoor
Sent: Tuesday, November 18, 2003 1:21 PM
To: Thin
Subject: [THIN] OT - Help Desk
I was wondering if anyone has a trouble traking software in place. Kind
of a Help Desk. Let users put in problems, and fixes and such.
Open/close times/dates.... Just pretty basic stuff.
Looking for a very very low cost solution. Didn't say free, but Remedy
is WAY above what I want :)
Thanks
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********************************************************
This Week's Sponsor - RTO Software / TScale
What's keeping you from getting more from your terminal servers? Did you
know, in most cases, CPU Utilization IS NOT the single biggest
constraint to scaling up?! Get this free white paper to understand the
real constraints & how to overcome them. SAVE MONEY by scaling-up rather
than buying more servers.
http://www.rtosoft.com/Enter.asp?ID=147
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