[THIN] Re: Microsoft Office - Detect And Repair
- From: "Jim Kenzig http://ThinHelp.com" <jkenzig@xxxxxxxxx>
- To: thin@xxxxxxxxxxxxx
- Date: Mon, 10 Jul 2006 09:33:44 -0700 (PDT)
Perhaps the file association for RTF got botched? You could do a
change user /install from the command prompt on the server and go to My
computer/Tools/Folder Options/File Types tab and make sure that RTF is
associated with word and then do a change user /execute from the command
prompt. Might fix it.
Jim
We?re having an issue opening up RTF files sent by a partner. Basically the
convert process hangs for about a minute before the file opens.
The physical file is only about 50 KB.
We?ve been advised to run a ?DETECT AND REPAIR? in Word to resolve this.
Seems a bit nail / sledgehammer to me!
Has anyone done this in Citrix ? I have a feeling it will cause more problems
than it resolves.
Has anyone had a similar problem and found a more targeted solution?
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