[THIN] Re: MetaFrame XP Presentation Server, Feature Release 3 / Service Pack 3 Install Issues
- From: Joel Stolk <JStolk@xxxxxxxxxxxxxxxx>
- To: "'thin@xxxxxxxxxxxxx'" <thin@xxxxxxxxxxxxx>
- Date: Tue, 17 Jun 2003 10:38:53 -0500
Hmmm... this is why I never put a Citrix FR/SP into production until a few
months after release. There were 3 hotfixes within a month of FR2/SP2's
release.
-----Original Message-----
From: Steve Greenberg [mailto:steveg@xxxxxxxxxxxxxx]
Sent: Tuesday, June 17, 2003 10:35 AM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] MetaFrame XP Presentation Server, Feature Release 3 /
Service Pack 3 Install Issues
FYI
http://support.citrix.com/kb/entry.jspa?externalID=3DCTX102081
MetaFrame XP Presentation Server, Feature Release 3 / Service Pack 3 =
Install
Issues=20
Knowledge Center Knowledge Base =20
Document ID: CTX102081=20
Created: Jun 11, 2003=20
Updated: Jun 13, 2003=20
Products: Citrix MetaFrame XP 1.0 for Microsoft Windows 2000 =20
=20
MetaFrame XP Presentation Server, Feature Release 3 / Service Pack 3 =
Install
Issues
Citrix has identified three issues that may affect our customers when
installing MetaFrame XP Presentation Server, Feature Release 3 or =
Service
Pack 3. Citrix Systems is currently investigating the issues and working
towards a resolution. Once the solution or solutions are in place, =
Citrix
will provide updated modules that address these issues.
Issue 1
Symptom: During installation, customers may see three failures when
attempting to register performance modules to the registry. The =
installation
will complete if the customer chooses "ignore", however these =
performance
modules do not install and their absence adversely affects Resource =
Manager
functionality.
Cause: The problem occurs when the target system locale is set to a =
language
other than that of the native language during a silent installation of
Windows 2000 Server. For example, the locale is set to German during a
silent installation of the English version of Windows 2000 Server. The
native language and the locale each have performance keys in the =
registry.
Each key has a corresponding set of performance counter library files in =
the
\System32 folder. These performance counter library files are installed =
and
managed by Windows. If these files are missing or corrupt their
corresponding registry keys are inaccessible and the install cannot =
register
the performance modules. This causes the performance counter library =
files
to be missing for the locale and we are prevented from registering our
Resource Manager performance modules to the registry.
Solution: We are currently evaluating methods of restoring the missing
performance library files pending consultation with Microsoft =
Developers.
Note: If your server's locale is set to the same language as the base
operating system's, you will not experience this issue. Also, if you did =
not
change the locale using a silent installation script, you will not
experience this issue. Citrix has only been able to reproduce this issue =
on
Windows 2000 Servers. The issue may or may not also exist on Windows =
Server
2003.
Issue 2
Symptom: Installation fails without recovery or continuation during =
upgrade
of the pass-through client.
Cause: This problem only occurs upon upgrade if the customer has =
organized
their application icons into sub-directories. Upon upgrade to Feature
Release 3, the installer does not properly negotiate the directory =
structure
containing the icons.
Solution: Currently investigating.
Note: If you do not use sub-folders in your Program Neighborhood icon
display structure, you will not experience this issue.
Issue 3=20
Symptom: Upgrade installation fails with a trap. This occurs at a =
critical
phase of installation and renders MetaFrame XP unusable although the
operating system continues to perform properly.
Cause: During an upgrade to Feature Release 3 or Service Pack 3, if the
previous version of MetaFrame XP had 6 or more MSI hotfixes installed, =
the
system may trap and leave MetaFrame XP in an unusable state.=20
Solution: Currently investigating.
Temporary Workaround: Prior to installation of Feature Release 3 or =
Service
Pack 3, uninstall Hotfixes from the system. If you have already =
experienced
this issue, uninstall Feature Release 3 or Service Pack 3, uninstall the
Hotfixes from your systems and then re-install Feature Release 3 or =
Service
Pack 3.
Note: If you perform a clean install and not an upgrade install or if =
you
have less than 6 Hotfixes installed on your server, you will not =
experience
this issue.
=20
=20
Steve Greenberg
Thin Client Computing
34522 N. Scottsdale Rd. suite D8453
Scottsdale, AZ 85262
(602) 432-8649
(602) 296-0411 fax=20
steveg@xxxxxxxxxxxxxx
********************************************************
This weeks sponsor - RTOSoft TScale
Complaints about applications response time - DO SOMETHING ABOUT IT!
TScale 2.0 improves applications response time and increases terminal
server capacity. Really get MORE from your existing servers! Free eval:
http://www.rtosoft.com/enter.asp?id=130
**********************************************************
Useful Thin Client Computing Links are available at:
http://thethin.net/links.cfm
For Archives, to Unsubscribe, Subscribe or
set Digest or Vacation mode use the below link:
http://thethin.net/citrixlist.cfm
********************************************************
This weeks sponsor - RTOSoft TScale
Complaints about applications response time - DO SOMETHING ABOUT IT!
TScale 2.0 improves applications response time and increases terminal
server capacity. Really get MORE from your existing servers! Free eval:
http://www.rtosoft.com/enter.asp?id=130
**********************************************************
Useful Thin Client Computing Links are available at:
http://thethin.net/links.cfm
For Archives, to Unsubscribe, Subscribe or
set Digest or Vacation mode use the below link:
http://thethin.net/citrixlist.cfm
Other related posts:
