[THIN] Re: Keyboard latency/Linux Neoware e140
- From: "Steve Greenberg" <steveg@xxxxxxxxxxxxxx>
- To: <thin@xxxxxxxxxxxxx>
- Date: Thu, 20 Sep 2007 09:49:00 -0700
Given the fact that you can reproduce it with multiple operating systems and
client software it does point to a network or server side issue. You should
probably monitor the network and also watch the performance counters on the
server when this is happening. One stupid little thing to check which still
comes up regularly is to make sure your NIC settings match the switch
settings!
Steve Greenberg
Thin Client Computing
34522 N. Scottsdale Rd D8453
Scottsdale, AZ 85262
(602) 432-8649
www.thinclient.net
steveg@xxxxxxxxxxxxxx
-----Original Message-----
From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On Behalf
Of Matt Kosht
Sent: Thursday, September 20, 2007 6:48 AM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Re: Keyboard latency/Linux Neoware e140
I have upgraded the Neo Thin's to v9 of the linux ICA client. No
change. I also tested the same apps (Groupwise and a custom app that
uses IE) on a PC running ICA 10.x and can reproduce the bouts with
typing lag even on the same network as the Citrix server). I have also
tested with straight RDP (pc and Neo clients) and can reproduce the
lag with these as well. Any tips on what I can do to stop the jerky
nature of these apps on a Term server would be most welcome.
On 9/18/07, Matt Kosht <matt.kosht@xxxxxxxxx> wrote:
> http://support.citrix.com/article/CTX110323
>
> This seems to indicate that this is a known issue with Neo's and v8.x
> of the Linux ICA client.
>
> On 9/18/07, Matt Kosht <matt.kosht@xxxxxxxxx> wrote:
> > Been slowing rolling out this thin client to our company call center.
> > Getting some complaints about latency (lag) on keystrokes. CPU/mem
> > stats on the Citrix PS 4.0 servers are well within a good range. The
> > clients are on a WAN fiber connection to the Citrix servers. Network
> > latency is consistently <1ms and max I have seen is 5ms. On the
> > Neoware Linux ICA client we have tried disabling encryption,
> > compression and have enabled local text echo. The problem still
> > persists.
> >
> > I found this article
> >
> > http://support.citrix.com/article/CTX108072&searchID=-1
> >
> > but we are running full screen desktops so I don't think it will do
anything.
> >
>
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