Good work Jim. I just had this error come up yesterday and hadn't started troubleshooting yet. A genius, and a mind reader! -dave=20 -----Original Message----- From: Jim Kenzig http://thin.net [mailto:jimkenz@xxxxxxxxxxxxxx]=20 Sent: Thursday, April 29, 2004 6:45 AM To: thin@xxxxxxxxxxxxx Subject: [THIN] KB: CTX103903 - Hotfix XE103W2K3028 - For MetaFrame XP 1.0 for Windows 2003 Server CTX103903 - Hotfix XE103W2K3028 - For MetaFrame XP 1.0 for Windows 2003 Server - English This document was published at: http://support.citrix.com/kb/entry.jspa?externalID=3DCTX103903 Document ID: CTX103903, Created on: Apr 27, 2004, Updated: Apr 28, 2004 Products: Citrix MetaFrame XP 1.0 for Microsoft Windows 2003 Attachment: XE103W2K3028.msi (275.0 K) Hotfix readme name: XE103W2K3028.HTM Hotfix package name: XE103W2K3028.MSI http://support.citrix.com/servlet/KbServlet/download/4341-102-11097/XE10 3W2K 3028.msi For: MetaFrame XP 1.0 with Service Pack 3 for Windows 2003 Replaces: None Date: April, 2004 Language supported: English (US) Note: This hotfix can be applied only to a Windows 2003 Server with MetaFrame XP Version 1.0 with Feature Release 3/Service Pack 3 installed. This hotfix is necessary only if MetaFrame Conferencing Manager Version 3.0 is installed and the Citrix Conference Room is published on the server. Where to Find Documentation This document describes the issue(s) solved by this hotfix and includes installation instructions. You can find more information about MetaFrame for Windows in the Administrator's Guide. The Administrator's Guide is in the \DOCS directory on the Citrix MetaFrame Server CD. All product documentation is also available from the Citrix Web site at http://www.citrix.com/support. The Administrator's Guide is in an Adobe Portable Document (PDF) format file. To view, search, and print the documentation, you need Adobe Reader 4 or above. You can download Adobe Reader for free from the Adobe Web site at http://www.adobe.com/. Issue(s) Resolved in this Hotfix When a conference was started, the following error message appeared: "CITRIX CONFERENCE ROOM failed to start. The Citrix server is unable to process your request to start this published application at this time. If the problem persists, contact your administrator." This error message appeared for 10-15 seconds and then disappeared. The conference did start successfully. The problem was caused by a race condition. [From Hotfix XE103W2K3028][#63055] Installation Instructions Note: This hotfix is packaged with Microsoft Windows Installer. You can deploy the hotfix package to a group of servers using Microsoft Active Directory Group Policy Object or using Citrix Installation Manager. For more information, see the Citrix server Administrator's Guide or the Citrix Installation Manager Administrator's Guide. 1. Download the hotfix package from the Hotfixes and Service Packs page of the Citrix Web site at http://www.citrix.com. 2. Copy the hotfix package to an empty directory on the hard drive of the MetaFrame server. 3. Close all applications. 4. Run the executable. 5. Shut down and restart the server. Note: To install this hotfix silently, use the /q option after the executable. For example: msiexec /I XE103W2K3028.MSI /q Using the /q option without additional options automatically restarts the server. For additional information about msiexec, see the Microsoft Web site at http://www.microsoft.com/. Search on keyword msiexec. Uninstallation Instructions 1. From the Start menu, select Setting > Control Panel. 2. In Control Panel, double-click Add/Remove Programs. 3. Highlight the hotfix you want to uninstall and click Remove. 4. Follow the directions on-screen. Files Updated Hotfix.exe 74,000 04/28/2003 12:55p Icactls.dll 25,600 03/31/2004 06:26p Copyright (c) 2004 Citrix Systems, Inc. All rights reserved. Citrix, MetaFrame, and MetaFrame XP are registered trademarks of Citrix Systems, Inc. in the United States and other countries. All other trademarks and registered trademarks are the property of their respective owners ******************************************************** This week's sponsor - Emergent Online Emergent delivers end-to-end solutions for private and public sector clients. From centralized application management, business continuity, outsourcing, to application development, security, and messaging solutions. http://www.go-eol.com/index.asp ********************************************************** Useful Thin Client Computing Links are available at: http://thin.net/links.cfm *********************************************************** For Archives, to Unsubscribe, Subscribe or set Digest or Vacation mode use the below link: http://thin.net/citrixlist.cfm ******************************************************** This week's sponsor - Emergent Online Emergent delivers end-to-end solutions for private and public sector clients. From centralized application management, business continuity, outsourcing, to application development, security, and messaging solutions. http://www.go-eol.com/index.asp ********************************************************** Useful Thin Client Computing Links are available at: http://thin.net/links.cfm *********************************************************** For Archives, to Unsubscribe, Subscribe or set Digest or Vacation mode use the below link: http://thin.net/citrixlist.cfm