[THIN] Re: Issue: applications dropping off PN Application List??

  • From: "Mack, Rick" <RMack@xxxxxxxxxxxxxx>
  • To: "'thin@xxxxxxxxxxxxx'" <thin@xxxxxxxxxxxxx>
  • Date: Fri, 22 Nov 2002 07:50:49 +1100

Hi Jason,

PN on 1.8 srvers uses named pipes for inter-server sharing of the program
neighbourhood info. This makes it extraordinarily sensitive to any netbios
comms issues.

If a server is having performance or other problems, it may not be able to
keep its PN app lists etc up to date. Since PN quries are load balanced,
it's generally good odds that the sick server will be the one replying to
the ICA clients' PN app enquiry.

I suspect that if you make a habit of checking out the least loaded
(according to LBS) server in your farm, you might just track down the
culprit.

regards,

Rick

Ulrich Mack
rmack@xxxxxxxxxxxxxx <mailto:rmack@xxxxxxxxxxxxxx> 
Volante Systems
18 Heussler Terrace
Milton 4064, Queensland
Australia
tel +61 7 32467777




-----Original Message-----
From: jason.weems@xxxxxxxxxxxx [mailto:jason.weems@xxxxxxxxxxxx]
Sent: Friday, November 22, 2002 3:15
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Re: Issue: applications dropping off PN Application
List??



I talked to citrix and they referred me to document CTX228356.  One of the 
things they want me to do is perform a 'Qserver /debugnhwatch' on every
server 
and compare the output.  With 40+ servers and each output 450+ pages, this
is 
over 18,000 lines of text to compare.  Anyone have any suggestions looking
for 
relevant discrepancies using the Citrix Qserver /debugnhwatch utility?

Regards,
Jason

-----Original Message-----
From:   Weems, Jason 
Sent:   Wednesday, November 20, 2002 11:02 AM
To:     thin
Cc:     Weems, Jason
Subject:        [THIN] Issue: applications dropping off PN Application
List??


We started experiencing an issue today where some of our applications are 
sporadically dropping off the application list (typically from the same 
servers).  When you Refresh sometimes they will return and sometimes they
will 
drop off, however when they are listed they work without issue.  Most of the

applications seem to be only published to one server; I'm wondering if it is
an 
issue w/ the ICA Browser service.  Have tried stopping/starting ICA browser 
service on offending servers, rebooting Master Browsers on each subnet and 
finally restarting offending servers.  Environment: 40+ Citrix MetaFrame 
servers, Windows NT 4.0 SP3 using IMS and LBS.  
Any ideas would be greatly appreciated.
Can't verify yet, currently workstations are all pushed down the newest
Citrix 
client 6.31.1051.  I have not been able to re-create the issue from a
published 
desktop on the servers, not sure if it is b/c it is a MetaFrame server or
b/c 
it has the original client .963.

Regards,
Jason


Regards

Jason Weems
Sr. Network Systems Engineer
Systems Engineering Group
Citigroup Real Estate Lending and Technology Group
314-275-1142
jason.weems@xxxxxxxxxxxx



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