[THIN] Re: Internet explorer / CTX gateway problem.
- From: "Mike Semon" <msemon@xxxxxxx>
- To: <thin@xxxxxxxxxxxxx>
- Date: Mon, 4 Oct 2004 07:55:05 -0500
What type of clients do you have?
Check this if you have Windows XP Clients.
After installing Windows XP Service Pack 2, Citrix ICA Client Versions 7.1
and earlier cannot launch published applications from NFuse, Web Interface,
Secure Access Manager, or any Web server that hosts ICA files. After
clicking an application, the File Download dialog box appears asking users
"Do you want to open or save this file?"
Symptom
The Secure Gateway Client fails to download on clients using Windows XP,
Service Pack 2, Release Candidate 1.
Cause
Windows XP, Service Pack 2, Release Candidate (and probably future versions)
blocks downloads of Active-X controls in the Internet site zone by default
and prompts the user first. When using Secure Gateway's LogonAgent page to
log on, the pages redirect too quickly and the prompt is gone before the
user can respond.
Resolution
Open your internet Explorer and open from the menu Tools / Internet Options
and add the fully qualified domain name of the Secure Gateway site to the
Trusted site zone in Internet Explorer.
Hope this helps,
-Mike
-----Original Message-----
From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx]On Behalf
Of Jeremy Thomas
Sent: Monday, October 04, 2004 4:33 AM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Internet explorer / CTX gateway problem.
Hi folks,
We run Internet Explorer as a published application. We are connecting to
a 3rd party application through some sort of Citrix gateway.
When the user connects to the gateway through internet explorer on a local
PC, she gets through to the application fine.
When she tries to connect through Internet Explorer on the Citrix server,
it insists on saving an ICA file. If I use a test user with admin privileges
through the published app, it works.
What am I missing that is causing the ICA file to demand to be saved
instead of running directly through Internet Explorer?
TIA,
Jez.
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